Building Customer Relationships mini paper addressing this Identify your key customers. (These can be B2B customers of your products or services or B2C in

Building Customer Relationships mini paper addressing this

Identify your key customers. (These can be B2B customers of your products or services or B2C individuals whose satisfaction is key to the success of your business.)
How might your customers value your products/services?
Consider the changing marketplace, technology, your product, and your brand.
Provide a good definition and description customer perceived value.
What is your targeting strategy?
How will you deliver your product/service to them?
Customer Knowledge or Relationship Management:
How will you maintain a good relationship with your customers?
What techniques will you use?
How will you keep your customers coming back?
Have you introduced customer service standards?