Columbia Southern University Ottawa way Customer Value Article Review Critically review the article below: To access the article below, you must first log

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Columbia Southern University Ottawa way Customer Value Article Review Critically review the article below:
To access the article below, you must first log into the myCSU Student Portal and access the ABI/INFORM Collection
database found in the CSU Online Library.
Vanderberg, A., & Capodagli, B. (2015). The “Ottawa way” thrives. Public Management, 97(6), 14-18.
In the review, be sure to include an analysis of the article. Provide details and evidence to back up your analysis from the
article. What are some of the significant points used in the article to support the premise? Why are these points significant
to the way communication affects strategic planning?
Use the standard five-paragraph format (introduction/body/conclusion). APA format should be used. The article review
should be a minimum of two pages in length. Content, organization, and grammar/mechanics will be evaluated.
Information about accessing the grading rubric for this assignment is provided below

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