HCS 499 Phoenix Cover Letter Use your cover letter research from this week’s learning activity to complete this assignment. Compose a cover letter using M
HCS 499 Phoenix Cover Letter Use your cover letter research from this week’s learning activity to complete this assignment.
Compose a cover letter using Microsoft® Word.
Consider the job description and listed requirements you selected in Week Three as you write your cover letter.
**I HAVE ATTACHED MY CURRENT RESUME
**THE JOB DESCRIPTION THAT WAS SELECTED WAS A OPERATIONS MANAGER FOR A HOME HEALTH AGENCY Samantha Mills
Phone: (813) 743-7727
Location: Tampa, FL 33543 USA
Education: University of Phoenix-Online
Bachelor of Science, Health Administration – Currently in Progress
Experience: Maxim Healthcare
October 2017- Current
Develops and executes recruitment strategies to attract, screen, and hire quality healthcare professionals who
meet the office immediate and projected needs
Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
Matches and evaluates candidate skills to client and patient needs through screening and interviewing
Completes necessary reference checks on candidate background and work experience
Ensures candidates meet required hiring standards for Maxim and applicable contracts
Negotiates salary, terms and conditions of employment with candidates
Schedules caregivers and field staff for initial placement and ongoing assignments
Manages caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff
concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
Maintains regular contact to and develops relationships with active clients, patients, and referral sources to identify current staffing
needs and requirements, projected openings, and potential new business opportunities
Ensures client, patient and referral source expectations are understood and met while addressing and resolving concerns relating to
customer service, caregiver or field staff performance
Documents candidate, caregiver, field staff, and client correspondence and activities within system of record
Takes on-call as scheduled
Incorporates caregiver and field staff retention strategy into daily routine
Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
Performs other duties as assigned
April 2017-October 2017
Builds relationships with Maxim clients, caregivers, and field staff to understand their scheduling needs and requirements
Coordinates and confirms schedule with clients, caregivers, and field staff
Review referrals and verify all physician information.
Records correspondence, needs, availability, and schedule in system of record
Ensures all caregivers and field staff meet applicable compliance and contract requirements prior to scheduling and working a shift
Partners with Business Development Manager, Clinicians, Recruiters, and Field Support staff to discuss staffing shortages, client
satisfaction, and business development opportunities
Schedule meetings and make travel arrangements
Ensuring staff are in compliance
Performs other duties as assigned
CD Maintenance Company
Create subcontracts, purchase orders, work orders and changes orders.
Track quotes and follow-up.
Monitor and track project progress and changes.
Update, report and follow up on projects through to completion.
Schedule meetings and make travel arrangements.
Review project costs for accuracy.
Research subcontractors, customers, vendors and products.
Review photos and create PowerPoint presentations.
Maintain client relations and provide excellent customers service.
Represent Specialized Property Services’ core values to clients at all times
Billing and invoicing completed work orders
Total Air Care Inc.
August 2016-March 2017
May 2016-July 2016
Process new insurance policies, modifying existing ones and obtaining information from policy holders to verify the accuracy of
Examine, process, calculate and pay claims insuring filings, documentation and reports, etc.
Comply with state laws, policy and company procedures.
Assist claimants, providers and clients with problems or questions regarding their claims and/or policies.
Enter codes and verify data for computer processing.
Prepare and print drafts for payment of claims and verify that payments have been made.
Calculate the amounts of claims, applying insurance rating systems to claims, contacting people involved in claims to obtain relevant
information and recommend claim actions.
Commercial Express Inc.
March 2016-May 2016
Communicates with the general public, other City employees, vendors, management, and the public in order to provide service to
Prepares annual reports, analyses of services, and responds to patron and management requests for information to communicate with
Operates a variety of standard office equipment to prepare performance evaluations, create correspondence.
Enters data and information into a personal computer (PC) in order to prepare performance evaluations and record information and
Reviews the work product of others to ensure compliance with division standards.
Monitors and evaluates information and work-related conditions to determine compliance with prescribed operating and safety
Perform primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis.
Maintain records and keep track of the institution’s supplies and the purchases made.
Serve as the provider of informal guidance and conduct training to new employees and conduct close monitoring on the employees’
productivity and progress.
Ensure that all office personnel and colleagues adhere closely to the rules and regulations of the institution
Ensure the proper filing of pertinent documents.
Successfully complete weekly and bi-weekly payroll and evaluate payroll invoices
Zephyrhills Correctional Institution – Mental Health & Special Housing
FL. Dept. of Corrections – Zephyrhills, FL.
Correctional Officer (FDLE Certified)
April 2015 – December 2015
Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping
Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals.
Maintain control and discipline including use of physical restraint and restraining devices.
Monitor, supervise and screen inmate visitor traffic.
Instruct inmates and maintain control in areas such as the inmate food service area, auditorium, etc.
Observe for signs of disorder or tension and report such observations to a higher authority.
Maintain a record of equipment, supplies and other items; maintain and demonstrate proficiency in the use and care of firearms.
Maintain master inmate location counts; setup and receive inmate counts and be familiar with the entire operation of the Control
Initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband
Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by
the appropriate authority; institute proper restraints as appropriate for inmate’s custody classification
You’re More Than Just Your Looks
Founder / Executive Director
Expand and maintain fundraising programs and relationships to meet financial objectives and create a sustainable organization model.
Strategic planning to ensure a strong and growing presence in Florida.
Expanded and maintain relationships with local schools, help centers.
Maintain good financial accountability and reporting.
Maintain good program accountability and reporting.
Maintain corporate regulatory filings (Annual reports, Charitable Registrations, etc.).
Represented the organization to the general public, such as public speaking, events, conferences, etc.
Responsible for hiring staff as needed.
Maintains all employee records and information
Long Horn Steakhouse
Server / Bartender
Non-Profit – State of Florida
November 2013– Present
Darden Restaurants, Inc. – Tallahassee / Tampa, FL
July 2007 – May 2015
Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the
kitchen’s specialties; identifying appropriate wines; answering food preparation questions.
Transmitted orders to bar and kitchen by recording patrons’ choices; identifying patrons ‘needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons’ choices from bar and kitchen; delivering accompaniments and condiments from
Responds to additional patron requirements by inquiring of needs; observing dining process.
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or
other special needs.
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person.
March 2010 – January 2011
Assist the Store Manager in achieving sales and other financial targets.
Analyzed, formulized and predicted financial goals/reports and tracked both individual and store results.
Assist the Store Manager with interviewing, hiring, and training employees according to company guidelines
Supervision of employees engaged in sales work, production, taking inventory and reconciling cash and sales receipts.
Used selling techniques such as add-on sales and describing engraving information to customers to reach store and individual sales
Performed basic skills of store operations: engraving; performance of all register transactions; and equipment maintenance.
Ensured teammates are properly trained in these duties.
Participate in store activities of stocking, processing incoming and outgoing merchandise shipments in a timely manner.
Plans/prepares work schedules, managing to require payroll hours.
Coordination of sales promotions/merchandise displays. Maintains a clean, visually appealing store to company guidelines.
Responsible for physical security of the store and off-site storage locations including locks, shipments and cash.
Performed daily balancing of cash, nightly bank deposits and ensuring staff is in compliance.
Windows 10/Windows 8/Windows 7//XP/Vista, Vision Software, Basic Computing, Microsoft Office Suites, Data Processing,
Fax, Printer, Copier, Scanner, Payroll Management
Certificates: Correctional Officer of the State of Florida – Florida Dept. of Law Enforcement
First Aid & CPR
Notary Public, State of Florida
You’re More Than Just Your Looks (Founder)- Non Profit providing steps Educational Guidance,
Mentoring, and Tutoring in lower class minority neighborhoods for teenage young lady’s
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