MKTG 305 Business Communication Syllabus Summary please summarize the syllabus in 3 paragraphs. MKTG 305: Business Communication Spring 2019 Online Syllabu
MKTG 305 Business Communication Syllabus Summary please summarize the syllabus in 3 paragraphs. MKTG 305: Business Communication
Spring 2019 Online Syllabus
Instructor Information
Instructor:
Email:
Office/Hours:
Stevina Evuleocha, Ph.D.
stevina.evuleocha@csueastbay.edu
Online
Students are required to include their section number in the subject
line of ALL emails to the instructor.
COURSE DESCRIPTION
Applications of logical and creative thinking, and oral and written communications in the
administrative decision-making process in business organizations. Enrollment priority
given to Business Administration and Economics majors, then Business Administration
minors. Prerequisites: Junior standing; either C- (CR) or better in ENGL 3000 or ENGL
3001 and a score of 7 on the first-tier portfolio, or score of 7 or better on the Writing
Skills test, or satisfaction of the graduation writing assessment requirement (GWAR) at
any CSU campus including the USWR at Cal State East Bay. Credit unavailable
through challenge.
REQUIRED COURSE TEXT & MATERIALS
Guffey, Mary Ellen. (2013). Essentials of Business Communication. 9 th ed.
SouthWestern College Publishing.
Additionally, internet access, a working email and a computer are needed.
COURSE LEARNING OBJECTIVES
• Identify the elements of the business communication process.
• Use business English clearly, concisely, and correctly.
• Write professional and effective business documents, including memos, email,
letters and reports.
• Deliver effective business presentations.
• Write effective employment application letters, resumes, and follow-letters.
• Understand and apply effective employment interviewing strategies.
• Use business communication technologies.
• Understand cross-cultural business communication issues.
• Understand and apply effective small group behavior strategies.
GRADING POLICY/GRADED COURSE ACTIVITIES
Students are responsible for ensuring that the electronic format they use to submit
Assignments are accessible to the instructor. An assignment that is not accessible has
not been completed. You may receive a zero grade and a request to resubmit the
assignment in proper format.
Visit the Course Materials link for details of all assignments.
LATE WORK
Unless otherwise indicated by the instructor, weekly assignments, exams, and
your team project are due on Sundays by 11:59 p.m. Initial discussion postings
are due Wednesday evenings, and discussion board responses to (and reading
of) others’ posts are due Sunday evenings.
Please pay close attention to deadlines to avoid late work. There will be no make-up
assignments, and late work will not be accepted. Students are encouraged to
submit work at least a day or two before the due date. Turning your assignment in
before the due date protects you from any unforeseen emergencies or Blackboard
glitches. It is also advisable to read the weekly announcements for updates that
may support your learning.
GRADING
Every effort will be made to complete grading of journals and discussion board
assignments before the next submission. Grading of assignments that require a rewrite
can take longer. Exams and weekly assignments are to be completed no later than
Sunday night, 11:59 p.m., unless otherwise indicated by the instructor. Exams,
assignments, discussion postings, and major projects will not be accepted after the
date/time due.
ASSIGNMENTS & PERCENT
Below are the percentage values for the graded course assignments:
Discussion Boards
Weekly Journals
Business Memorandum*
Business Letter*
Employment Communications Package
(Job Ad, Application Letter, Resume*
Follow-up Letter)
Mock Employment Interview
Interview Evaluation
Business Report
Presentation
Peer Evaluations
Exam I
Exam II
10.2%
10%
5%
5%
10%
TOTAL PERCENT
100%
GRADING SCALE
96-100%
A
90-95%
A86-89%
B+
83-85%
B
80-82%
B76-79%
C+
73-75%
C
70-72%
C66-69%
D+
63-65%
D
60-62%
D< 60%
F
5%
5%
10%
10%
10%
9.9%
9.9%
STUDENT RESPONSIBILITIES
At different times throughout the semester, you will participate in a blend of self-paced
and group-paced activities. There is a Discussion Forum designed for your participation
weekly, bi-weekly or as scheduled by the instructor. Plan to read and post regularly to
the discussion board as instructed. Check prompts & discussion board rubrics for
specifics. Your thorough and timely participation in discussion is one of the keys to
success in this course. A “Course Q & A Forum (for specific class related matters) is
available throughout the semester. Please note that the weekly Discussion Forums
have a life span of one week.
Note: The instructor reserves the right to make changes to modify this schedule to
accommodate Course Learning Objectives. Each course week starts on Monday at
12:30 a.m. unless otherwise stated and ends the following Sunday @ 11:59 p.m.
You have from Monday through Sunday to post responses to each discussion prompt.
Professional Standards for the Classroom
The classroom is a dynamic learning environment in which discussion is encouraged.
Please adhere to the topic at hand in discussions and avoid personal or insulting
remarks. Refer to the “Acceptable Computing Use Policy” in Announcements for further
guidance.
FORMATTING OF ASSIGNMENTS
A professional appearance tends to establish the writer’s credibility in business
communication as well as improve reader understanding. The specifics of page layout &
particular formats are explained in the lectures and illustrated in sample work provided
where necessary.
COURSE EVALUATION & GRADING
Students will be evaluated on the following:
• Quality of written assignments
• Adherence to the requirements for the assignment
• Formatting
• Grammar
• Spelling Mechanics and style
• Sufficient participation in Discussion Board (See Discussion Board Requirements
in Syllabus Link)
DISCUSSION BOARD REQUIREMENTS
Discussions are not scheduled every week (see course schedule on following pages for
scheduled discussions). During weeks when discussions take place, students are
required to submit an initial post by Wednesday evening at 11:59 p.m., and respond
to/read posts of peers by Sunday at 11:59 p.m. Specific instructions can be found in
the prompt for each discussion within the Discussion Board and course materials folder.
Please refer to the discussion rubric for additional requirements
Timeliness - Post your initial response (at least 300 words in length) by Wednesday.
Respond to two + posts others have written by Sunday night. Your responses should be
at least 100 words each in length. Feel free to share insights, ask questions, or provide
an equally substantive contribution in your replies.
.
Content/Subject Knowledge/Critical Thinking – Be sure to address the prompt
completely and in depth covering all points and providing evidence where necessary.
Posts should reflect an understanding of the lecture, & readings by drawing relevant
examples from both.
EXAMS
There are 2 exams in this course – both multiple choice. Exams are based on lectures
and assigned readings, so be sure to complete reviewing lectures and readings prior to
taking the exam. Exams can only be taken once, and are timed. Exam II will consist of
lecture material and readings covered in the second half of the semester.
Description of Other Assignments
Journals
Journals in the classroom are designed as a tool to help students become actively
engaged with the course material as well as to encourage regular writing.
Research Report
This assignment requires you to work in a small team of a minimum of 4 members and
a maximum of 5 to prepare a business report on an assigned company. More details for
this assignment can be found in course materials.
Team Presentation
This assignment consists of preparing and presenting the highlights of your team report
via video. Each team presentation is 15-20 minutes.
Team Peer Evaluation
Each student needs to complete and submit a group project peer evaluation form
individually. Please upload this evaluation by May 12. This form gives you an
opportunity to provide feedback on the relative contributions of your team members to
the team project.
Employment Package
The employment communication package includes a position announcement, your job
resume, an application letter and a follow up letter. All four documents are submitted
together.
Mock Interview
You are required to pick a partner from your section to video tape a practice interview.
The total time for the two segments of the interview is 10 minutes. Each segment
should last 5 minutes. Failure to complete the interview assignment with a classmate
will result in a grade reduction.
Detailed Weekly Schedule
Week 1: January 20-27
Lecture:
COURSE INTRO VIDEO/REVIEW SYLLABUS & COURSE
EXPECTATIONS
Reading:
Syllabus located under “Syllabus”
Due:
Discussion-Individual Profile - Prompts for all discussions can be found in
Discussion Board Area.
1. Post your initial response (at least 300 words in length) by Wednesday.
2. Respond to two + posts others have written by Sunday night. Your
responses should be at least 100 words in length. Feel free to share
insights, ask questions, or provide an equally substantive contribution in
your replies.
Week 2:
Lecture:
Reading:
Due:
January 28-February 3
INTRODUCTION TO BUSINESS COMMUNICATION LECTURE VIDEO
Chapter 1
Journal- Week 2- Students are expected to keep a journal of their
activities and thoughts throughout the duration of this class. You should
include three or more paragraphs reflecting YOUR thoughts on the lecture
or activity for a designated period. Use your first journal entry to
summarize the key points of the syllabus. Note that you need at least 3
paragraphs for journal entries.
Week 3:
Lecture:
Reading:
Due:
Activity:
February 4-10
TEAM BUILDING VIDEO
HBR Listening article
Discussion-Team Building
Ice Breaker Team Meeting – Assignment of team roles
Week 4:
Lecture:
Review:
Reading:
Due:
February 11-17
EMAIL & MEMORANDUM LECTURE VIDEO
Sample Memo & Prompt for Assignment
Chapters 5, 7 & 9
Business Memo Draft 1
Journal-Week 4
Week 5:
Lecture:
Reading:
February 18-24
BUSINESS REPORTS LECTURE VIDEO
Chapters 9 & 10
Review Company & Industry Research document
Confirm your membership of a group by the end of this week.
Team Stock Market Report
Activity:
Due:
Week 6:
Lecture:
Reading:
Activity:
February 25-March 3
HIGH & LOW CONTEXT CULTURE VIDEO
Review Chapter 1
Set up bb1 Group Work Space for a max of 5 & minimum of 4 members.
Discussion-High & Low Context Culture
Journal-Week 6
Week 7:
Lecture:
Due:
March 4-10
BUSINESS LETTER LECTURE VIDEO
Discussion-Fostering Teamwork
Business Letter Draft 1
Week 8:
Lecture:
Reading:
Due:
March 11-17
EMPLOYMENT COMMUNICATION (RESUME & JOB LETTERS) VIDEO
Read Chapters 13 & 14
Journal-Week 8
Business Memo Draft 2
Week 9:
Activity:
March 18-24
Drafting of Employment Package
Exam I
Team Project Progress Report (1 report per team)
No Discussion or Journal
Due:
Week 10:
Lecture:
Reading:
Due:
March 25-31
EMPLOYMENT COMMUNICATION (INTERVIEWS) VIDEO
Read Chapter 14
Business Letter Draft 2
Discussion-Tell Me About Yourself Interview Question
Week 11:
Activity:
Due:
April 1-7
MOCK INTERVIEW RECORDING
Interview Evaluation
Interview YouTube link-one submission per pair
Employment Package
Journal-Week 11
Week 12:
Lecture:
Reading:
Due:
April 8-14
EFFECTIVE BUSINESS PRESENTATION LECTURE VIDEO
Chapter 12
Journal-Week 12/Discussion -Peer Video review
Week 13:
Activity:
Due:
April 15-21
RECORD TEAM PRESENTATION VIDEOS
YouTube Team Presentation Videos
Discussion-Sample Presentation Video Review
Week 14:
Activity:
April 22-28
Exam II
Team Project Work Week
Week 15:
April 29-May 5
Submit Final Team Report by May 5
Team Report
Discussion-Closing Thoughts
Due:
Week 16:
May 6-12
TURN IN TEAM PEER EVALUATION
No Discussion/No Journal
COURSE OUTLINE @ a Glance
Week
LECTURE, READING & ACTIVITY &
ASSIGNMENT DUE
WEEK 1
COURSE INTRO VIDEO/REVIEW SYLLABUS
1/20-27
& COURSE EXPECTATIONS
Read syllabus thoroughly
Read article on Online Learning Strategies
Due:
Discussion: Individual Profile
No Journal
WEEK 2
1/28-2/3
WEEK 3
2/4-10
WEEK 4
2/11-17
WEEK 5
2/18-24
WEEK 6
2/25-3/3
INTRODUCTION TO BUSINESS
COMMUNICATION LECTURE VIDEO
Read Chapter 1
Due:
No Discussion
Journal: Week 2
TEAM BUILDING VIDEO
Read HBR Listening article
Due:
Discussion: Team Building
Ice Breaker Team Meeting – Assignment of roles
No Journal
EMAIL & MEMORANDUM LECTURE VIDEO
Read Chapters 5, 7 & 9
Review Sample Memo & Prompt for Assignment
Due:
Journal: Week 4
Business Memo 1
No Discussion
BUSINESS REPORTS LECTURE VIDEO
Read Chapters 9 & 10
Confirm your membership of a group by the end
of this week.
Due:
Stock Market Report
No Discussion or Journal
HIGH & LOW CONTEXT CULTURE VIDEO
Review Chapter 1
Review Company & Industry Research
document
Activity: Set up bb1 Group Work Space for a
max of 5 & minimum of 4 members
Due:
Journal: Week 6
Discussion: High & Low Context Culture
PERCENT DUE
DATE
1/27
1%
2/3
2%
2/10
1%
2/17
2%
5% (NR)
2/24
3/3
2%
1%
WEEK 7
3/4-10
WEEK 8
3/11-17
WEEK 9
3/18-24
WEEK 10
3/25-31
WEEK 11
4/1-7
WEEK 12
4/8-14
WEEK 13
4/15-21
WEEK 14
4/22-28
BUSINESS LETTER LECTURE VIDEO
Read Chapters 6,7 & 8
Due:
Business Letter Draft 1
Discussion: Fostering Teamwork
No Journal
EMPLOYMENT COMMUNICATION (RESUME
& JOB LETTERS) VIDEO
Read Chapters 13 & 14
Due:
Business Memo Draft 2
Journal: Week 8
No Discussion
DRAFTING EMPLOYMENT PACKAGE
Exam I
Due:
Business Letter Assignment Draft 2
Team Project Progress Report
No Discussion
No Journal
EMPLOYMENT COMMUNICATION
(INTERVIEWS) VIDEO
Read Chapter 14
Due:
Discussion: Tell Me About Yourself Interview
question
No Journal
MOCK INTERVIEW RECORDING
Due:
Interview Evaluation
Employment Package
Interview YouTube link-One submission per pair
Journal: Week 11
No Discussion
EFFECTIVE BUSINESS PRESENTATION
LECTURE VIDEO
Due:
Discussion: Peer Review of Interview Video
Journal: Week 12
RECORD TEAM PRESENTATION VIDEOS
Due:
Team Presentation Videos
Discussion: Sample Presentation Video Review
No Journal
Exam II
Team Project Work Week
No Discussion
No Journal
3/10
5% (NR)
1%
3/17
5%
2%
3/24
10%
5%
3/31
2.2%
4/7
5%
10%
5%
1%
4/14
1%
1%
4/21
10%
1%
10%
Week 15
4/29-5/5
WEEK 16
5/6-12
Submit Final Team Report – May 5
Due:
Team Report
Discussion: Closing Thoughts
No Journal
TURN IN TEAM PEER EVALUATION
No Discussion
No Journal
5/5
10%
2%
10%
5/12
* NR – Not Recorded
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fire, extreme heat, severe storm, hazardous materials, terrorist attack) may be found at
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