Barnes and Nobel Case Study please se the attached assignment and reading that is to be used. Please have sufficient knowledge in business organization and

Barnes and Nobel Case Study please se the attached assignment and reading that is to be used. Please have sufficient knowledge in business organization and the vocabulary to back it up. Surname 1
Student Name: Abdullah Alharbi
Tiffin University
Date: January 31, 3019
Case Analysis
Problem statement
Space utilization is the prevailing problem as the five0year plan suggests that the business
is bound to grow that will lead to increase in partners, managers, staff, and associate partners. This
anticipated growth in staff will call for action to accommodate all the staff members. Based on the
interview results, there are basically two options available for the Royce Consulting. The first
option involves continuing with the use of the current private offices while either leasing an
additional floor in the same building that will cost the firm, $360,000 annually. Alternatively, the
firm can continue with the current private offices but build another floor that will cost the
organization a one-time cost of $600,000. The second option is for the firm is to opt for hoteling
offices and upgrade the company’s office technology. The second option will only cost the firm a
onetime cost of $190,000. While the hotel offices are the most suitable alternative, most managers
have expressed their discontentment in the use of hotel offices. Based on the managers’ sentiments,
it is most likely this move will negatively affect their productivity.
Analysis
Hotel offices are the most suitable course of action for Royce Consulting. Currently, the
firm is spending a lot of resources on office cost for unoccupied offices that leads to additional
unwanted costs. Since 60% of the offices are unoccupied most of the time, this means that the
company is wasting a significant amount of money in maintaining and keeping offices that are
Surname 2
often unoccupied. Additionally, with the anticipated rise in staff, the demand for more offices is
bound to increases. Considering the costs associated with leasing or building an additional floor,
hotel offices as identified by the partners is the most suitable option. However, all the managers
are not willing to relocate to hotel offices due to repercussions such confidentiality of their files.
While all the arguments made by the managers against the hotel offices are valid, these offices
remain the most suitable alternative. Additionally, since the partners are responsible for making
the final decisions and have agreed to the hotel offices, this is the course of action most likely to
be adopted by the firm.
Change resistance is a common phenomenon for any organization undergoing a major
change in its operations. Similarly, the managers at Royce Consulting are portraying the same
resistance to change. As a result, it is imperative for the partners to help the managers successfully
undergo the change. In order to minimize the resistance, the partners have to help the managers
understand why the change is necessary and what is in for them when the change is successfully
procured. Educating the managers on the importance and advantages of the hotel offices over the
other options will minimize their resistance. This will involve educating them on what is in for
them when the change is successfully procured. In this case, the hotel offices will come with an
upgrade in electronic technology that will make communication easier. Since electronic
technology is already an issue for the company, the upgrade will work to the benefit of the
managers. Therefore, helping the managers understand the benefits of the change to them will
make it easier to implement the new offices. As two of the managers noted, the upgraded
technology will make the change more bearable.
Additionally, the managers proposed that their secretaries be provided to the same upgrade
as well. Thus, in order to minimize the managers’ resistance and address some of their grievances,
Surname 3
upgrading the entire electronic technology for the firm will bring positive outcome for the change.
Communication throughout the change process is also imperative in ensuring successful
transitioning to the new hotel offices. The partners should establish open communication with the
managers and constantly seek the feedback of the managers on the effectiveness and efficiency of
the new offices. Any issues raised by the managers should be addressed on time and measures to
minimize managers’ discomfort at the new offices introduced. Further, more incentives should
also be introduced to increase the managers’ satisfaction with their jobs. Since the new offices
have the shortcoming of lowering the managers’ productivity, introducing incentives such as cash
bonuses and gift cards, point systems, and privilege rewards will enhance the managers’
motivation. Motivating the managers is a crucial step in ensuring success of the hotel offices and
ensuring that the firm continues to excel in its field.
Recommendations
The most recommended course of action for the firm is using hotel offices to minimize the
costs. These offices are affordable and at the same time convenient. While there is anticipated
resistance from the managers, getting ahead of the change and implementing incentives and
educating the employees on the change will guarantee positive outcome. The employees shouldn’t
be made to feel like they do not have a choice but to undergo the change since the partners have
made the change. On the contrary, the managers should understand that they are part of the change
that is driven towards bettering the firm and not inconveniencing them. This will require a lot of
communication on the part of the partners with frequent initiatives established to address the
managers’ obstacles in their process of adapting to the new offices. The confidentiality issue
regarding the files that will be centralized should also be addressed. The central room for holding
Surname 4
the files should be protected and highest form of privacy introduced. Not everyone should be
allowed to the room and clearance should be required to access the files.
Additionally, incentives are paramount in keeping the managers motivated and enhancing
their productivity. Incentives such as cash bonuses and gift cards, point systems, and privilege
rewards should be introduced to help the managers settle in their new environment. The technology
update should be applied to all sectors of the firm to help the managers feel part of the firm’s
decision-making process and understand that their opinion matter since they suggested having their
secretaries have the same upgrade. The successful implementation of these strategies will ensure
successfully transition of the firm’s managers to the new hotel offices.
Surname 1
Student Name: Abdullah Alharbi
Tiffin University
Date: January 31, 3019
Case Analysis
Problem statement
Space utilization is the prevailing problem as the five0year plan suggests that the business
is bound to grow that will lead to increase in partners, managers, staff, and associate partners. This
anticipated growth in staff will call for action to accommodate all the staff members. Based on the
interview results, there are basically two options available for the Royce Consulting. The first
option involves continuing with the use of the current private offices while either leasing an
additional floor in the same building that will cost the firm, $360,000 annually. Alternatively, the
firm can continue with the current private offices but build another floor that will cost the
organization a one-time cost of $600,000. The second option is for the firm is to opt for hoteling
offices and upgrade the company’s office technology. The second option will only cost the firm a
onetime cost of $190,000. While the hotel offices are the most suitable alternative, most managers
have expressed their discontentment in the use of hotel offices. Based on the managers’ sentiments,
it is most likely this move will negatively affect their productivity.
Analysis
Hotel offices are the most suitable course of action for Royce Consulting. Currently, the
firm is spending a lot of resources on office cost for unoccupied offices that leads to additional
unwanted costs. Since 60% of the offices are unoccupied most of the time, this means that the
company is wasting a significant amount of money in maintaining and keeping offices that are
Surname 2
often unoccupied. Additionally, with the anticipated rise in staff, the demand for more offices is
bound to increases. Considering the costs associated with leasing or building an additional floor,
hotel offices as identified by the partners is the most suitable option. However, all the managers
are not willing to relocate to hotel offices due to repercussions such confidentiality of their files.
While all the arguments made by the managers against the hotel offices are valid, these offices
remain the most suitable alternative. Additionally, since the partners are responsible for making
the final decisions and have agreed to the hotel offices, this is the course of action most likely to
be adopted by the firm.
Change resistance is a common phenomenon for any organization undergoing a major
change in its operations. Similarly, the managers at Royce Consulting are portraying the same
resistance to change. As a result, it is imperative for the partners to help the managers successfully
undergo the change. In order to minimize the resistance, the partners have to help the managers
understand why the change is necessary and what is in for them when the change is successfully
procured. Educating the managers on the importance and advantages of the hotel offices over the
other options will minimize their resistance. This will involve educating them on what is in for
them when the change is successfully procured. In this case, the hotel offices will come with an
upgrade in electronic technology that will make communication easier. Since electronic
technology is already an issue for the company, the upgrade will work to the benefit of the
managers. Therefore, helping the managers understand the benefits of the change to them will
make it easier to implement the new offices. As two of the managers noted, the upgraded
technology will make the change more bearable.
Additionally, the managers proposed that their secretaries be provided to the same upgrade
as well. Thus, in order to minimize the managers’ resistance and address some of their grievances,
Surname 3
upgrading the entire electronic technology for the firm will bring positive outcome for the change.
Communication throughout the change process is also imperative in ensuring successful
transitioning to the new hotel offices. The partners should establish open communication with the
managers and constantly seek the feedback of the managers on the effectiveness and efficiency of
the new offices. Any issues raised by the managers should be addressed on time and measures to
minimize managers’ discomfort at the new offices introduced. Further, more incentives should
also be introduced to increase the managers’ satisfaction with their jobs. Since the new offices
have the shortcoming of lowering the managers’ productivity, introducing incentives such as cash
bonuses and gift cards, point systems, and privilege rewards will enhance the managers’
motivation. Motivating the managers is a crucial step in ensuring success of the hotel offices and
ensuring that the firm continues to excel in its field.
Recommendations
The most recommended course of action for the firm is using hotel offices to minimize the
costs. These offices are affordable and at the same time convenient. While there is anticipated
resistance from the managers, getting ahead of the change and implementing incentives and
educating the employees on the change will guarantee positive outcome. The employees shouldn’t
be made to feel like they do not have a choice but to undergo the change since the partners have
made the change. On the contrary, the managers should understand that they are part of the change
that is driven towards bettering the firm and not inconveniencing them. This will require a lot of
communication on the part of the partners with frequent initiatives established to address the
managers’ obstacles in their process of adapting to the new offices. The confidentiality issue
regarding the files that will be centralized should also be addressed. The central room for holding
Surname 4
the files should be protected and highest form of privacy introduced. Not everyone should be
allowed to the room and clearance should be required to access the files.
Additionally, incentives are paramount in keeping the managers motivated and enhancing
their productivity. Incentives such as cash bonuses and gift cards, point systems, and privilege
rewards should be introduced to help the managers settle in their new environment. The technology
update should be applied to all sectors of the firm to help the managers feel part of the firm’s
decision-making process and understand that their opinion matter since they suggested having their
secretaries have the same upgrade. The successful implementation of these strategies will ensure
successfully transition of the firm’s managers to the new hotel offices.

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