Questions about Adulthood

INTERVIEW QUESTIONS 1

 

 

 

 

Elderly Interview (Part2)

09/21/2022

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date:09/21/2022

Name of Interviewer: Sheena

Transcriber: Douglas R.

 

I: Before we begin the interview itself, I’d like to confirm that you have read and signed the informed consent form, that you understand that your participation in this study is entirely voluntary, that you may refuse to answer any questions, and that you may withdraw from the study at any time, OK?

P: Yes ma’am

I: Do you have questions before we proceed?

 

P: No

 

 

I: What is your age?

P: Um 81 years old

I: Where were you born?

P: I was born in Manhattan NY

I: OK

 

I: What is your educational background?

P: I have a college degree a bachelor and business

I: OK

 

 

 

 

I: Where did you go to school?

P: New York University

 

I: What was school like for you? Please explain.

P: Oh, four years of education learning basic English, mathematics, geography. I guess school school was any other.

I: OK

 

I: Where did you live when you were growing up? What was your neighborhood like?

P: neighborhood was calm played on the streets with my friends came home when the lights came on lived with my family and my sister my brother’s dad come home working family I would say.

I: Ok

 

I: Tell me about your family. Do you have brothers and sisters? How many?

P: Two brothers one sister, I’m the middle child.

I: How would you describe your family when you were growing up?

 

 

I: How did your family earn money?

P: My dad worked in sales, my momma she did uh housework cleaning I don’t know what you call it running errands and uh doing stuff for the neighborhood.

I: How did your family compare to others in the neighborhood–richer, poorer, the same?

P: I’d imagine we were the same as everybody else in the neighborhood

I: OK

 

I: How did you feel about that growing up?

 

P: It was quick, I grew up pretty fast

I: OK

 

 

I: What was good about your teen years? What did you enjoy doing?

P: I use to enjoy going to the bowling alley it was this bowling alley down the road. I used to go with my friends and every weekend after school towards the weekend we go there listen to music go bowling and I had a blast.

I: OK

I: What was the worst thing about your teen years?

P: I lost my dog; I love my dog. Um he was a Labrador and umm it hurt my heart. It got ran over by a car that was very sad, best thing in the world

I: I’m sorry to hear

 

Questions about Adulthood

 

I: What’s different about growing up today from when you were growing up?

P: All this technology that you know you got these phones these smart tablets computers we had none of that. Heck when I made phone calls, I had a Rotary phone well don’t have all the fancy buttons but I say technology today it’s it was all easy back in my day.

 

I: Tell me about two or three meaningful or memorable events from your life—what about these events makes them memorable to you?

P: Oh, I say one of the biggest things was watching the moon launch seeing the astronauts go to the moon everybody eyes was on the TV. I think that was just so incredible of basically doing what we did back then even now we didn’t go back to the moon so that’s what I say was a chalk up for us as far as achieving good old technology and here sorts.

I: Any other memorable events?

P: Well not that I can really recall. Other than graduating from high school and getting that acceptance letter to college

I: OK

 

Aging Attitudes

 

I: What does the word “old” mean to you?

P: It means a lot of winkles, to be about my age you start losing count how many winkles you got how much hair you lost and how many teeth you can manage. but ah old is just one of life ways of saying your doing things right to be here another day and to be thankful.

 

I: Do people treat you differently today than they did when you were younger? In what ways?

P: Oh yeah nobody takes me serious anymore back when I was in my prime, I say I was listening to more taken serious more I’ve been lucky to ask for a glass water not get any heap of trouble whatever sort of.

 

I: Do you consider yourself to be old? How do you feel about these changes?

P: Oh, I guess being oldest is the way it perceived it sometimes I feel like I’m young other times I feel like I’m very old so I guess it really depends on the mood and time of day.

I: OK

 

I: What is the best thing about being your age? Can you explain your answer for me?

P: Best thing about being my age as the discounts on computer going to the movie theaters couple perks of here and there are food what sort take advantage of the discounts but other than that that’s really about it.

 

 

I: What is the worst thing about being your age? Can you explain your answer for me?

P: Back pain I feel all joints I feel like I got joints that I didn’t even know I had joints that’s how much pain I go through

I: wow

 

I: What do you believe are the best years of a person’s life? Can you explain your answer for me?

P: I say the best years of a person life is there 20s do everything you can in your twenties

I: OK

 

 

Activities

 

I: Are you retired or are you still working? (If still working, ask them why.) (If retired, ask them about their retirement—what is good about it, and what is bad about it.)

P: Oh, I’m retired

I: ok what is good about it and what is bad about it

P: Good about my retirement is I can get up when I whenever I want to and what bad about it is if I get up to late, I waste the day.

 

I: Was it difficult to adjust to retirement? If so, what made it hard to adjust? If not, what made it easier to adjust?

P: nah not at all it was pretty easy one day they told me I can’t work here anymore and I decided to retire.

I: ok

 

I: What is a typical day like for you? What do you do to relax? What do you do differently for relaxation than when you were younger?

P: I read my newspaper read my books try to move around

I: what did you do differently for relaxation than when you were younger?

P: I tried to listen to a little bit more music and watch a little more tv

I: ok

 

 

I: What, if anything, do you miss about working?

P: Just the accomplishments of feel like I’m doing something and helping people out.

I: OK

 

Meaning and the Future

 

I: Please describe two or three things that give your life meaning. (What is most important to you.)

P: helping people making them smile and just overall being a better person than I can.

 

I: What advice would you give me about growing older? Please explain.

P: Stop worrying about tomorrow and live for today

 

I: What concerns if any, do you have about dying?

P: That I haven’t accomplished enough

 

I: If you could choose to be any age, what would it be? Please explain your answer.

P: I say if I had to choose any age, I would have to pick the age of 23 and the reason behind that was the year I graduated college I felt like it was one of the best highlights of my life and to relive that moment would just be very incredible

I: OK

 

END OF INTERVIEW

 

I: Is there anything else that you would like to add?

P: No not at all.

I: Well, thanks for taking the time to talk with me today. I appreciate it.

P: Well, thank-you very much you have a very good day.

Big Five Personality Test

Directions

Go to  YourMorals.Org Links to an external site.. Set up an account and then take the Schwartz Values Test and the Big Five Personality Test. Go to the  Barrett Values Centre Links to an external site.  and take the personal values test. After completing the above assessments online, you have a picture of the values that are important to you. As you think about those, choose one that scores as most important. Now, consider an ethical/boundary situation that you might confront in your internship agency related to either the clients or the co-workers.

· Use the scenarios on pages 85-98 to consider the dilemma that most goes against the value you chose (ie: the therapist or worker went against that value).

· Then write about steps you could take to stay clear about your values and to set appropriate boundaries at your internship agency and beyond. Be sure to include at least three approaches you could use to help you stay on track.

· This reflection journal entry must be a minimum of 500 words.

Record smoking status for patients

Assignment: Answer Real world cases 5.1 and 5.2 questions; at least one page for each real world case; cite textbook. Please see chapter readings from textbook below

 

Real-World Case 5.1

The 2015 Edition EHR technology certification criteria state the following:

Smoking status: Enable a user to electronically record, change, and access the smoking status of a patient in accordance with the standard specified.

· 45 CFR 170.315(a)(11). Coded to one of the following SNOMED CT codes:

· Current everyday smoker. 449868002

· Current some day smoker. 428041000124106

· Former smoker. 8517006

· Never smoker. 266919005

· Smoker, current status unknown. 77176002

· Unknown if ever smoked. 266927001

· Heavy tobacco smoker. 428071000124103

· Light tobacco smoker. 428061000124105

 

Objective: Record smoking status for patients 13 years or older.

Measure: More than 85 percent of all unique patients 13 years old or older seen by the eligible professional or admitted to the eligible hospital’s or critical care hospital’s inpatient or emergency department during the EHR reporting period have smoking status records as structured data.

A quick reference for meeting the smoking status promoting interoperability requirement is ­included in the American Academy of Family Physicians (AAFP) Tobacco and Nicotine Cessation Toolkit. The AAFP supports the incorporation of tobacco cessation into EHR templates (AAFP 2015). The quick reference provides guidance on what should be included in a tobacco cessation EHR template.

 

Real World Case 5.1

 

1. Why would SNOMED CT be used to record the smoking status of a patient on an EHR template?

2. Why was ICD-10-CM not chosen as the system to capture smoking status?

3. Review the SNOMED CT codes. Which ones have a namespace identifier and an extension? What part of the identifier is the namespace and what part is the extension?

 

 

Real-World Case 5.2

Opioid use is a major concern for healthcare professionals and organizations worldwide. Even governmental agencies are becoming involved. For example, the National Institutes of Health launched the Helping to End Addiction Long-term as a way to speed scientific solutions to curtail the national opioid public health crisis. The accurate identification of opioid use disorder is important to the success of the research that will take place. DSM-5, ICD-10-CM, SNOMED CT, and in the future ICD-11-MMS are all possible ways to identify cases for research.

 

Real World Case 5.2

            

1.            Why would DSM-5, ICD-10-CM, SNOMED CT, and ICD-11-MMS be used to record opioid use disorder?

 

 

2.             If you were helping with a research study on opioid use disorder and asked to identify what should be included from SNOMED CT, ICD-10-CM, and ICD-11-MMS for opioid use disorder, what would your report say?

 

Websites may be used to look up opioid use disorder:

 

SNOMED CT: https://browser.ihtsdotools.org/

ICD-10-CM: https://www.icd10data.com/

ICD-11-MMS: https://icd.who.int/browse11/l-m/en

 

3.             Considering the same research study, what would you point out as changes in the classification for opioid use disorder between ICD-10-CM and ICD-11-MMS?

 

 

 

 

 

 

 

 

 

HITT 1301 CHAPTER 5

Health Information Management Technology,

An Applied Approach

Nanette Sayles, Leslie Gordon

 

Copyright ©2020 by the American Health Information Management Association. All rights reserved.

Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced,

stored in a retrieval system, or transmitted, in any form or by any means, electronic, photocopying,

recording, or otherwise, without the prior written permission of AHIMA, 233 North Michigan Avenue,

21st Floor, Chicago, Illinois 60601-5809 (http://www.ahima.org/reprint).

 

ISBN: 978-1-58426-720-1

AHIMA Product No.: AB103118

 

 

 

 

 

 

 

 

 

 

Clinical Terminologies, Classifications, and Code Systems

Health information management (HIM) professionals play a crucial role in capturing and organizing clinical data. With the adoption of electronic health records (EHRs), organizing clinical data may involve several labels. For example, the Office of the National Coordinator for Health Information Technology (ONC) uses vocabulary (a list of collection of clinical words or phrases with their meanings), terminology, or code set to describe standards to support interoperability (ONC 2018a). Vocabulary is a list or collection of clinical words or phrases with their meanings. Standards organizations may also use the label nomenclature (a recognized system of terms that follows pre-established naming conventions), classification (a clinical vocabulary, terminology, or nomenclature that lists words or phrases with their meanings), or code system (an accumulation of terms and codes for exchanging or storing information). See table 5.1 for general definitions of each label. Nomenclature is a recognized system of terms that follows pre-established naming conventions. Classification is a clinical vocabulary, terminology, or nomenclature that lists words or phrases with their meanings and facilitates mapping standardized terms to broader classifications or administrative, regulatory, oversight, and fiscal requirements. A code is an identifier of data. A code set is any set of codes used to encode data elements, such as tables of terms, medical concepts, medical diagnostic or procedure codes, and includes the descriptors of the codes. A code system is the accumulation of terms and codes for the exchange or storing of information.

This chapter discusses clinical terminologies, classifications, and code systems used in the healthcare industry to encode clinical data in a standardized manner. Clinical terminologies are sets of standardized terms and their synonyms that record patient findings, circumstances, events, and interventions with sufficient detail to support clinical care, decision support, outcomes research, and quality improvement. They contain terms and codes just as a code system does. As this chapter will explain, certain clinical terminologies are more appropriate for the collection of clinical data at a granular level (data consisting of small components or details at the lowest level) such as SNOMED CT. Others are best utilized for the ­aggregation of clinical data for secondary data purposes; for example, ICD-10-CM.

In addition, terminologies, classifications, and code systems are a key type of data managed by the data governance function. Understanding their purpose and use is necessary to succeed in managing the usability of the data employed by the healthcare organization.

 

History and Importance of Clinical Terminologies, Classifications, and Code Systems

Clinical terminologies, classifications, and code systems exist to name and arrange medical content so it can be used for patient care, measuring patient outcomes, research, and administrative activities such as reimbursement. What started as a way to identify causes of death for statistical purposes, expanded to reporting diagnoses and procedures on claims for reimbursement. Today, the electronic health record (EHR) can capture the detail of ­diagnostic studies, history and physical examinations, visit notes, ancillary department information, nursing notes, vital signs, outcome measures, and any other clinically relevant observations about the patient. Figure 5.1 illustrates a comparison of claims data and EHR data and the vast difference in clinical content.

 

Figure 5.1 What lies beneath?

Source: Shulman and Stepro 2015. Used with permission.

 

Investigating the reasons for collecting data illustrates the importance of clinical terminologies, classifications, and code systems. If data granularity, or detail, is the goal, then clinical terminologies are the best option. On the other hand, if the objective is aggregate data, then classifications are the better choice. Aggregate data is data extracted from individual health records and may be combined to form deidentified information about groups of patients that can be compared and analyzed. With regards to code systems, some are for the collection of clinical data at a granular level while others are for aggregation. Table 5.2 lists examples of data uses and their data requirements. As the table shows, granular data is needed when the details are key to use whereas aggregate data suits when the combination of data provides information about related entities that is sufficient.

 

Additionally, primary and secondary data uses are relevant to understanding clinical terminologies, classifications, and code systems. A terminology that allows for the collection of clinical data at a granular level is needed for primary data use such as for clinical decision support. One that aggregates the data will work for secondary data use. An example of secondary data use is the identification of diagnoses and procedures for the purpose of billing and payment. For more information on primary and secondary data, see chapter 7, ­Secondary Data Sources.

The determination of which clinical terminologies, classifications, and code systems are used as the standard is primarily driven by regulation. Standards are critical for creating an interoperable health information technology (IT) environment (ONC n.d.). An interoperable health IT environment is one in which seamless health information exchange is possible across different EHR systems and the information is understood and shared with those in need of it at the time it is needed. Clinical ­terminologies, classifications, and code system standards are one of the ONC’s interoperability building blocks. They support system interoperability by providing the mutual understanding of the meaning of data exchanged between information systems.

Congress creates legislation authorizing the establishment of standards through regulatory agencies. For example, the Electronic Health Record Standards and Certification Criteria Rule defines the standards that must be used for EHR technology to be certified by the authorized Certification Bodies. Included in this rule are the content standards for representing electronic health information such as SNOMED CT for problems and RxNorm for clinical drugs, which will be discussed later in this chapter.

 

Clinical Terminologies

A clinical terminology is a set of standardized terms and codes for the healthcare industry for use in encoding clinical data. Examples of clinical terminologies include SNOMED CT, Current Procedural Terminology, and various nursing terminologies. Clinical terminologies form the basis of coded data and provide the data structure required for semantic interoperability and health information exchange. Semantic interoperability is the mutual understanding of the meaning of data exchanged between information systems. Health information exchange is when health information is electronically traded between providers and others with the same level of interoperability. Clinical terminologies may also be reference terminologies. A reference terminology in the health information technology (HIT) domain is “a terminology designed to provide common semantics for diverse implementations” (CIMI 2013).

 

SNOMED Clinical Terms

SNOMED Clinical Terms, or SNOMED CT, is the most comprehensive, multilingual clinical healthcare terminology in the world (SNOMED International 2017a). There is no book of SNOMED CT codes and no coding professional assigns a SNOMED CT identifier. The terminology instead is implemented in software applications where healthcare providers record clinical information using identifiers that refer to concepts that are formally defined as part of the terminology during the process of care (SNOMED International 2017b). It allows for the collection of clinical data at a granular level. For example, at the point of care a physician using an EHR uses a drop-down list to view the clinical terms relevant to their practice and the patient’s problem. While not seen by the physician, the clinical terms have SNOMED CT identifiers attached to them. By selecting the clinical term, the identifier is captured and thereby provides the primary source of information about the patient.

 

SNOMED CT Purpose and Use

SNOMED CT’s overall purpose is to standardize clinical phrases, making it easier to produce ­accurate electronic health information. Doing so enables automatic interpretation and sharing of clinical information. Semantic interoperability is also possible. (Semantic interoperability is discussed in more detail in chapter 11, Health Information Systems.)

With the consistent, reliable, and comprehensive capture of clinical phrases with SNOMED CT, its uses and benefits are many.

With the SNOMED CT encoded data sent securely during the transfer of care to other providers or to patients, the barriers to the electronic exchange are reduced resulting in improved quality of the information. SNOMED CT coded data combined with other encoded data, such as medication and lab results, have a number of uses including clinical decision support, clinical quality measures, and registries (Helwig 2013). For more information on registries, see chapter 7, Secondary Data Sources. Quality measures are discussed in chapter 18, Performance Improvement.

SNOMED CT is also one of several standards chosen for the entry of structured data in certified EHR systems (ONC 2015). This includes patient problems, encounter diagnosis, procedures, family health history, and smoking status. The National Library of Medicine (NLM) produces the Clinical Observations Recording and Encoding (CORE) problem list subset of SNOMED CT. This subset includes SNOMED CT concepts commonly used for encoding clinical information at a summary level, such as the problem list.

 

SNOMED CT Content and Structure

SNOMED CT is made up of three main components—concepts, descriptions, and relationships. Each component is assigned a unique, numeric, and machine-readable SNOMED CT identifier (SCTID). The SCTID identifier is a unique integer that includes an item identifier, a partition identifier, and a check-digit. It may also include a namespace identifier when the component originates in an extension. SNOMED International issues a namespace identifier to an organization with the responsibility of creating, distributing, and maintaining a SNOMED CT extension. An extension occurs when the SNOMED CT International release does not contain content needed at the national, local, or organizational level.

The SCTID is nonsemantic; therefore, no meaning is inferable from the numerical value of the identifier or from the sequence of digits. Figure 5.2 provides an example of the SCTID for the concept nosocomial pneumonia found in the international edition and Figure 5.3 shows the SCTID for disorder of right lower extremity found in the US national extension. The partition identifier of 00 and 10 indicates the nature of the component identified is a concept.

 

Figure 5.2 SCTID for the concept nosocomial pneumonia SNOMED CT International Edition 20180731 release

Source: © AHIMA.

 

Figure 5.3 SCTID for the concept disorder of right lower extremity US national extension 20180901 ­release

Source: © AHIMA.

 

Concepts are a unique unit of knowledge or thought created by a unique combination of characteristics. SNOMED CT defines a concept as “a clinical idea to which a unique concept identifier has been assigned” (SNOMED International 2018). Examples of clinical concepts are diagnoses (for example, coronary arteriosclerosis) and procedures (for example, coronary artery bypass grafting). A concept has only a single meaning even though more than one term may be associated with a concept. The SNOMED CT concept definition is a set of one or more axioms, or true statements, that serve as a starting point for further reasoning and arguments (SNOMED International 2017a). The axioms may either partially or sufficiently specify the SNOMED CT concept’s meaning. When the defining characteristics are enough to define the concept in the context of its hierarchy, it is sufficiently defined. In the case of a concept that does not have the required characteristics to distinguish it from similar concepts, it is partially defined; that is, it is a primitive concept. The concept nosocomial pneumonia is sufficiently defined by the following characteristics:

· Nosocomial pneumonia is a healthcare-associated infectious disease

· Nosocomial pneumonia is an infective pneumonia

· Nosocomial pneumonia has the following ­attributes:

∘ Pathological process: infectious process

∘ Associated morphology: inflammation and consolidation

∘ Finding site: lung structure

 

An example of a primitive concept is unsolved lobar pneumonia. Its characteristics are:

· Unsolved lobar pneumonia is a lobar pneumonia

· Unsolved lobar pneumonia is an unsolved pneumonia

· Unsolved lobar pneumonia has the following attributes:

∘ Associated morphology: inflammation and consolidation

 

∘ Finding site: structure of lobe of lung

 

Descriptions are human-readable representations of concepts. A SNOMED CT concept may have multiple descriptions. Each is designated a description type: a fully specified name or a synonym. In SNOMED CT the fully specified name (FSN) is the unique text assigned to a concept that completely describes it, and the synonym is an alternative way to describe the meaning of the concept in a specific language or dialect. More than one synonym may exist. One of the synonyms is noted as the preferred term and is the description or name assigned to a concept that is used most commonly in a clinical record or in literature for a specific language or dialect. In the example of transient cerebral ischemia, the fully specified name is transient ischemic attack (disorder). The term enclosed in parentheses at the end is called the semantic tag. It allows differentiation among concept domains such as ulcer (disorder) from ulcer (morphologic abnormality). Examples of synonyms for transient ischemic attack (disorder) are transient cerebral ischemia, temporary cerebral vascular dysfunction, and transient ischemic attack. In the case of transient ischemic attack (disorder) the preferred term is transient cerebral ischemia for the English language, US dialect.

 

Relationships are a type of connection between two concepts; for example, a source concept and a destination concept. These relationships between SNOMED CT concepts define them. Structured according to logic-based representation of meanings, they form the poly-hierarchical structure of SNOMED CT. At the top of the ­hierarchy is the root concept. ­Descended from the root concept are specific domain hierarchies. For example, coronary arteriosclerosis belongs to the clinical finding domain hierarchy while coronary artery bypass grafting belongs to the procedure domain hierarchy. Figure 5.4 shows how the concept arthritis of the knee belongs only to the clinical finding ­domain hierarchy.

 

Figure 5.4 SNOMED CT design

Source: SNOMED International 2017b. Used with permission.

 

Values of a range of relevant attributes make up the defining characteristics of a concept (SNOMED International 2018). Defining characteristics include the “is a” relationship and defining attribute relationships. The “is a” relationship type indicates the source concept is a subtype of the destination concept. For example, figure 5.4 shows the “is a” relationship type ­indicating arthritis of knee is a subtype of ­arthropathy of knee joint. The defining attribute relationship is not found in all domain hierarchies. For example, the defining attribute relationships for rheumatoid arthritis of hand joint, associated morphology and finding site, are used to associate the source concept rheumatoid arthritis of hand joint to the target concepts of inflammation (associated morphology) and hand joint structure (finding site).

 

Current Procedural Terminology

The American Medical Association (AMA) owns the copyrights to Current Procedural Terminology (CPT). According to the AMA, “CPT is the most widely accepted nomenclature for the reporting of physician procedures and services under government and private health insurance programs” (AMA 2018). The CPT Editorial Panel in consultation with medical specialty societies represented by the CPT Advisory Committee is responsible for maintaining the terminology.

CPT identifies the services rendered rather than the diagnosis on the claim. The International Classification of Diseases (ICD), which identifies the diagnosis, is discussed later in this chapter. CPT and ICD form units of information about a patient visit in that the diagnosis represented by ICD supports the medical necessity of the service represented by CPT.

CPT is published annually as a print and e-book. It is also available in software applications such as physician practice management systems. Assignment of the CPT code is most often the responsibility of a professional coder based on the healthcare provider’s documentation of the medical services or procedures provided.

 

CPT Purpose and Use

The purpose of CPT is to provide a uniform language that allows for accurate descriptions of medical, surgical, and diagnostic services. It is designed to communicate consistent information about medical services and procedures among physicians, clinical staff, patients, accreditation ­organizations, and payers for administrative, ­financial, and analytical purposes.

Despite being copyrighted by the AMA, the Health Insurance Portability and Accountability Act (HIPAA) mandates the use of the CPT in healthcare data electronic transactions. HIPAA named CPT (including codes and modifiers) as the procedure code set for all but hospital inpatient procedures. CPT codes are the five-character identifiers that represent the service or procedure the individual receives from a healthcare provider. Two-character modifiers indicate the service or procedure performed has been altered by some circumstance but not changed in its definition. Thus, physicians and hospitals must use CPT to report medical and procedure services performed by physicians and other healthcare professionals to public as well as private insurers.

 

CPT Content and Structure

CPT includes codes, descriptions, and guidelines and covers the breadth of health services physicians provide. Descriptions for evaluation and management services such as a new patient office visit, anesthetic services, surgical procedures, ­radiology services, pathology and laboratory tests, and medical care are all found in CPT. The Centers for Medicare and Medicaid Services (CMS) categorizes CPT as Level I of the Health Care Common Procedure Coding System (HCPCS) discussed ­later in this chapter.

CPT is divided into categories: Category I, Category II, and Category III. Category I is the major terminology. It contains a description along with a five-digit code for each service or procedure. Two-digit modifiers are available to qualify the service or procedure. For example, the modifier 50 is used to indicate a bilateral procedure. Criteria for inclusion in Category I include the US Food and Drug Administration has approved the service or procedure, many providers in different locations ­perform it, and it is clinically effective.

Category I CPT includes the following six main sections:

1. Evaluation and Management (E/M)

2. Anesthesia

3. Surgery

4. Radiology

5. Pathology and Laboratory

6. Medicine

 

The following are examples of Category I CPT services along with their identifiers:

33511 Coronary artery bypass, vein only: 2 coronary arteries

71046 Radiologic examination, chest; 2 views

82951 Glucose; tolerance test (GTT), 3 specimens (includes glucose)

90839 Psychotherapy for crisis; first 60 minutes

 

Category II CPT is used for performance measurement. This category was created to support data collection about the quality of care rendered by coding certain services and test results that ­support nationally established performance measures and have an ­evidence base as contributing to quality patient care. They represent clinical findings or services where there is strong evidence of contribution to health outcomes and high-quality care. The Level II codes are alphanumeric, consisting of four numbers followed by the letter F. The following is an example of a Category II CPT service along with its identifier:

1065F Ischemic stroke symptom onset of less than 3 hours prior to arrival

Category III CPT is for emerging technologies, services, and procedures. They are considered temporary and they may or may not eventually be moved to Category I. Category III codes are alphanumeric, consisting of four numbers followed by the letter T. The following is an example of a Category III CPT procedure along with its identifier:

0345T Transcatheter mitral valve repair percutaneous approach via the coronary sinus

CPT also includes an introduction, an index, and appendices. Within the introduction are section numbers and their sequences and instructions for use of CPT. The index is used to locate a code or code range and is organized by main and modifying terms. Appendices provide information to supplement the main portion of CPT. For example, Appendix A, Modifiers, describes all the modifiers available for use with a CPT code.

 

Nursing Terminologies

Just as the field of nursing covers a wide range of services, so do the terminologies available to identify those services. The choice of terminology ­depends on the nursing care documented. In addition, some are location specific. For example, the Nursing Outcomes Classification (NOC) may be used to represent the outcomes of nursing interventions in all settings and the Omaha System is used in the home health setting.

 

Nursing Terminologies Purpose and Use

Nursing terms provide an effective basis for use in contemporary data systems (Warren 2015, 218). The American Nursing Association (ANA) has specific criteria nursing terminologies must meet to be approved. This includes support of all or part of the nursing process such as assessment and ­diagnosis. Several organizations, including universities and associations, are responsible for nursing terminology development and maintenance.

 

The purpose of nursing terminologies is to represent clinical information generated and used by nursing staff (Warren 2015, 207). Nursing terminologies are designed to communicate consistent information about nursing services for a variety of reasons including directing patient care, measuring progress of treatment, as well as for administrative functions, education, and analytical purposes.

Although there is no mandate to use nursing terminologies, the ANA’s board of directors published a position statement regarding the inclusion of recognized terminologies within EHRs as well as other HIT applications. The ANA indicated support for the following recommendations:

· Plan implementation of terminologies

· Obtain consensus on which terminology to use

· Make education and guidance available to assist with choosing the terminology

· Use SNOMED CT and LOINC for problems and care plans when exchanging data among settings

· An exchange between providers using the same terminology requires no conversion to SNOMED CT or LOINC

· A clinical data repository involving multiple terminologies draws from national recognized terminologies of ICD-10, CPT, RxNorm, SNOMED CT, and LOINC (ANA 2018)

 

Nursing Terminologies Content and Structure

Each nursing terminology covers content specific to its use. Table 5.3 lists the content coverage of some of the ANA-recognized nursing terminologies.

Table 5.3 Content coverage of ANA-recognized nursing terminologies

ANA-recognized nursing ­terminology

Content coverage

 

NANDA International

Thirteen domains:

1. Health promotion

2. Nutrition

3. Elimination/exchange

4. Activity/rest

5. Perception/cognition

6. Self-perception

7. Role relationship

8. Sexuality

9. Coping/stress tolerance

10. Life principles

11. Safety/protection

12. Comfort

13. Growth/development

 

Nursing Interventions Classification (NIC)

Seven domains:

1. Physiological: Basic

2. Physiological: Complex

3. Behavioral

4. Safety

5. Family

6. Health system

7. Community

 

Nursing Outcomes Classification (NOC)

Seven domains:

1. Functional health

2. Physiologic health

3. Psychosocial health

4. Health knowledge and behavior

5. Perceived health

6. Family health

7. Community health

 

Clinical Care Classification (CCC)

Two taxonomies:

1. CCC of nursing diagnoses and outcomes

2. CCC of nursing interventions and actions

 

Omaha System

Three components:

1. Assessment

2. Intervention

3. Outcomes

 

International Classification for Nursing Practice (ICNP)

Multiaxial representation with seven axes:

1. Focus

 Borderline Personality Disorder

Schizophrenia

1. Take notes on the video:  A Brilliant Madness: John Nash http://topdocumentaryfilms.com/a-brilliant-madness-john-nash/. We will watch the video and discuss in class

b)  How has the treatment of people with schizophrenia changed since the time of John Nash’s life?

c)  List and explain 3 psychological, social, and biological issues John faced.

d)  Reflect knowledge of the chapter readings and outside research.

2. Borderline Personalitiy Disorder

Discuss what you read in your textbook regarding Borderline Personality Disorder. Explain the basic symptoms, assessment, and treatment from each perspective.  Which assessment resonates with you the most? Explain in a 1-3 page APA formatted paperr

Teamwork in the Work Place

Discussion: Teamwork in the Work Place

Think about a time when you worked in a group to achieve a specific goal. This may have been planning a party, working in a collaborative group for school, or working through a project for work. Consider the benefits and challenges as you worked through to achieving your goal. Now, think about if you added diversity to your group. Your group members may be from another country or even have very little experience or education. How might this impact the overall outcome of your project? As you begin to consider your future professional work, you might find that it will be necessary to work and collaborate with others to accomplish specific goals. Because of this, group think, individualism, and collectivism will be critical to understanding the behavior of others in the work place.

For this Discussion, you will you will explore individualism and collectivism and how each might impact the dynamics of a group.

To Prepare:
  • Review the Learning Resources for this week and think about how group think, individualism, and collectivism impact your daily life as well as your professional work.
  • Consider the following:Imagine you are on a team at work and have a deadline quickly approaching. The project is critical to your employer’s success. Your eight-person team is composed of diverse workers. There’s a range in age, gender, race, ethnicity, nationality, and experience level, among other distinctions. Your team’s progress has encountered some challenges. Some team members are managing home and work life duties, and other team members are having difficulty working together across their differences.
QUESTION******
Post and provide a definition of individualism and collectivism. Based on your knowledge from culture and psychology, list three possible solutions to accomplish the looming deadline of the project in the scenario provided and why these solutions would be the best possible solutions. Learning Resources
Required Readings

Aycan, Z. (2002). Leadership and teamwork in developing countries: Challenges and opportunities. Online Readings in Psychology and Culture, 7(2).

Credit Line: Aycan, Z., & International Association for Cross-Cultural Psychology. (2002). Leadership and Teamwork in Developing Countries: Challenges and Opportunities. Retrieved from ​dx.doi.org/10.9707/2307-0919.1066​. Used with permission of International Association for Cross-Cultural Psychology.

Hwang, A., Francesco, A. M., & Kessler, E. (2003). The relationship between individualism-collectivism, face and feedback and learning processes in Hong Kong, Singapore and the United States. Journal of Cross-Cultural Psychology, 34, 72–91.

Liu, J. H. (2012). A cultural perspective on intergroup relations and social identity. Online Readings in Psychology and Culture, 5(3).

Credit Line: International Association for Cross-Cultural Psychology, & Liu, J. H. (2012). A Cultural Perspective on Intergroup Relations and Social Identity. Retrieved from ​dx.doi.org/10.9707/2307-0919.1119​. Used with permission of International Association for Cross-Cultural Psychology.

Sanchez-Burks, J., Lee, F., Choi, I., Nisbett, R., Zhou, S., & Koo, J. (2003). Conversing across cultures: East-West communication styles in work and non-work contexts. Journal of Personality and Social Psychology, 85(2), 363–372.

Credit Line: Conversing Across Cultures: East-West Communication Styles in Work and Non-Work Contexts by Sanchez-Burks, J.; Lee, F.; Choi, I.; Nisbett, R.; Zhou, S.; Koo, J., in Journal of Personality and Social Psychology, Vol. 85, Issue 2. Copyright 2003 by American Psychological Association. Reprinted by permission of American Psychological Association via the Copyright Clearance Center

Smith, P. B. (2015). To lend helping hands: In-group favoritism, uncertainty avoidance and the national frequency of pro-social behaviors. Journal of Cross-Cultural Psychology, 46(6), 759–771. doi: 10.1177/0022022115585141

Development in Infancy and Childhood

Infancy and Childhood

 

 

 

 

 

 

Readings and Resources

Readings and Resources

eBook:

Zastrow, C., Kirst-Ashman, K.K. & Hessenauer, S.L. (2019).  Empowerment series: Understanding human behavior and the social environment (11th Ed.). Cengage Learning.

 

· Chapter 2: Biological Development in Infancy and Childhood

· Chapter 3: Psychological Development in Infancy and Childhood

· Chapter 4: Social Development in Infancy and Childhood

Articles, Websites, and Videos:

Erik Erikson is a well-known Psychologist and Psychoanalyst known who devoted his work to understanding the psychosocial development of individuals. This video explains the 8 stages of psychosocial development and reviews Erikson’s beliefs on how all of us move through these stages in our lifespan. https://youtu.be/04wbdxzkvYU

Doesn’t everyone like to play with children? Do we understand the multiple benefits of play? In this video, play is examined emphasizing how it supports responsive relationships, strengthens core life skills and reduces sources of stress for young children . https://youtu.be/pjoyBZYk2zI

A child’s temperament can affect many aspects of their lives. This video examines the three major temperament styles of children, including descriptions of their behaviors, and identifies which parenting style is the best for a particular child and their temperament. https://youtu.be/uDNmTn2s8_w

 

Chapter 2 Biological Development in Infancy and Childhood

Chapter Introduction

Camille Tokerud/Taxi/Getty Images

Learning Objectives

This chapter will help prepare students to

EP 6a

EP 7b

EP 8b

· LO 1 Describe the dynamics of human reproduction (including conception, the diagnosis of pregnancy, fetal development, prenatal influences and assessment, problem pregnancies, and the birth process)

· LO 2 Explain typical developmental milestones for infants and children

· LO 3 Examine the abortion controversy (in addition to the impacts of social and economic forces)

· LO 4 Explain infertility (including the causes, the psychological reactions to infertility, the treatment of infertility, the assessment process, alternatives available to infertile couples, and social work roles concerning infertility)

Juanita lovingly watched her 1-year-old Enrico as he lay in his crib playing with his toes. Enrico was her first child, and Juanita was very proud of him. She was bothered, however, that he could not sit up by himself. Living next door was a baby about Enrico’s age, whose name was Teresa. Not only could she sit up by herself, but she could crawl, stand alone, and was even starting to walk. Juanita thought it was odd that the two children could be so different and have such different personalities. That must be the reason, she thought. Enrico was just an easygoing child. Perhaps he was also a bit stubborn. Juanita decided that she wouldn’t worry about it. In a few weeks, Enrico would probably start to sit up.

Knowledge of typical human development is critical in order to understand and monitor the progress of children as they grow. In this example, Enrico was indeed showing some developmental lags. He was in need of an evaluation to determine his physical and psychological status so that he might receive help.

A Perspective

The attainment of typical developmental milestones has a direct impact on the client. Biological, psychological, and social development systems operate together to affect behavior. This chapter will explore some of the major aspects of infancy and childhood that social workers must understand in order to provide information to clients and make appropriate assessments of client behavior.

2-1 Describe the Dynamics of Human Reproduction

LO 1

Chuck and Christine had mixed emotions about the pregnancy. It had been an accident. They were both in their mid-30s and already had a vivacious 4-year-old daughter named Hope. Although Hope had been a joy to both of them, she had also placed serious restrictions on their lifestyle. They were looking forward to her beginning school. Christine had begun to work part-time and was planning to go full-time as soon as Hope turned 5.

Now all that had changed. To complicate the matter, Chuck, a university professor, had just received an exciting job offer in Hong Kong—the opportunity of a lifetime. They had always dreamed of spending time overseas.

The unexpected pregnancy provided Chuck and Christine with quite a jolt. Should they terminate the pregnancy and go on with their lives in exotic Hong Kong? Should they have the baby overseas? Questions concerning foreign prenatal care, health conditions, and health facilities flooded their thoughts. Would it be safer to remain in the United States and turn down this golden opportunity? Christine was 35. Her reproductive clock was ticking away. Soon risk factors concerning having a healthy, normal baby would begin to skyrocket. This might be their last chance to have a second child. Chuck and Christine did some serious soul-searching and fact-searching to arrive at their decision.

Yes, they would have the baby. Once the decision had been made, they were filled with relief and joy. They also decided to take the job in Hong Kong. They would use the knowledge they had about prenatal care, birth, and infancy to maximize the chance of having a healthy, normal baby. They concluded that this baby was a blessing who would improve, not impair, the quality of their lives.

The decision to have children is a serious one. Ideally, a couple should examine all alternatives. Children can be wonderful. Family life can bring pleasurable activities, pride, and fullness to life. On the other hand, children can cause stress. They demand attention, time, and effort and can be expensive to care for. Information about conception, pregnancy, birth, and child rearing can only help people make better, more effective decisions.

2-1aConception

Sperm meets egg; a child is conceived. But in actuality, it is not quite that simple. Many couples who strongly desire to have children have difficulty conceiving. Many others whose last desire is to conceive do so with ease. Some amount of chance is involved.

Conception refers to the act of becoming pregnant. Sperm need to be deposited in the vagina near the time of ovulation.  Ovulation involves the ovary’s release of a mature egg into the body cavity near the end of one of the fallopian tubes. Fingerlike projections called  fimbriae at the end of the fallopian tube draw the egg into the tube. From there, the egg is gently moved along inside the tube by tiny hairlike extensions called  cilia. Fertilization actually occurs in the third of the fallopian tube nearest the ovary.

If a sperm has gotten that far, conception may occur. After  ejaculation, the discharge of semen by the penis, the sperm travels up into the uterus and through the fallopian tube to meet the egg. Sperm are equipped with a tail that can lash back and forth, propelling them forward. The typical ejaculate, an amount of approximately one teaspoon, usually contains 200 to 400 million sperm; however, only 1 in 1,000 of these will ever make it to the area immediately surrounding the egg (Rathus, Nevid, & Fichner-Rathus, 2014). Unlike females, who are born with a finite number of eggs, males continually produce new sperm. Fertilization is therefore quite competitive. It is also hazardous. The majority of these sperm don’t get very far (Hyde & DeLamater, 2017; Rathus et al., 2014). Many spill out of the vagina, drawn by gravity. Others are killed by the acidity of the vagina. Still others swim up the wrong fallopian tube, meaning the one without the egg. Only about 2,000 sperm make it up the right tube. By the time a sperm reaches the egg, it has swum a distance 3,000 times its own length; an equivalent swim for a human being would be more than 3 miles (Hyde & DeLamater, 2017).

Although sperm are healthiest and most likely to fertilize an egg during the first 24 hours after ejaculation, they may survive up to 72 hours in a woman’s reproductive tract; an egg’s peak fertility is within the first 8 to 12 hours after ovulation, although it may remain viable for fertilization for up to 24 hours, and some may remain viable for up to five days (Greenberg, Bruess, & Oswalt, 2017; Newman & Newman, 2015). Therefore, sexual intercourse should ideally occur not more than five days before or one day after ovulation for fertilization to take place (Yarber & Sayad, 2016).

In the fallopian tube, the egg apparently secretes a chemical substance that attracts sperm. The actual fertilization process involves sperm reaching the egg, secreting an enzyme, and depositing it on the egg. This enzyme helps dissolve a gelatinous layer surrounding the egg and allows for the penetration of a sperm. After one sperm has penetrated the barrier, the gelatinous layer undergoes a physical change, thus preventing other sperm from entering it.

Fertilization occurs during the exact moment the egg and sperm combine. Eggs that are not fertilized by sperm simply disintegrate. The genetic material in the egg and sperm combine to form a single cell called a  zygote.

Eggs contain an X chromosome. Sperm may contain either an X or a Y chromosome. Eggs fertilized by a sperm with an X chromosome will result in a female; those fertilized by sperm with a Y chromosome will result in a male.

The single-celled zygote begins a cell division process in which the cell divides to form two cells, then four, then eight, and so on. Within a week, the new mass of cells, called a  blastocyst, attaches itself to the lining of the uterus. If attachment does not occur, the newly formed blastocyst is simply expelled. From the point of attachment until eight weeks of gestation, the  conceptus, or product of conception, is called an  embryo. From eight weeks until birth, it is referred to as a  fetus.  Gestation refers to the period of time from conception to birth.

2-1bDiagnosis of Pregnancy

Pregnancy can be diagnosed by using laboratory tests, by observing the mother’s physical symptoms, or by performing a physical examination. Early symptoms of pregnancy can include increase in basal body temperature that lasts for up to 3 weeks, breast tenderness, feelings of fatigue, and nausea (Hyde & DeLamater, 2017). Many women first become aware of the pregnancy when they miss a menstrual period. However, women also can miss periods as a result of stress, illness, or worry about possible pregnancy. Some pregnant women will even continue to menstruate for a month or even more. Therefore, lab tests are often needed to confirm a pregnancy. Such lab tests are 98 to 99 percent accurate and can be performed at a Planned Parenthood agency, a medical clinic, or a physician’s office (Hyde & DeLamater, 2017; Rathus et al., 2014).

Most pregnancy tests work by detecting human chorionic gonadotropin (HCG) in a woman’s urine or blood. HCG is a hormone secreted by the  placenta (the tissue structure that nurtures a developing embryo). Laboratory tests can detect HCG as early as eight days after conception (Greenberg et al., 2014).

The use of home pregnancy tests (HPTs) has become quite common. Like some laboratory tests, they measure HCG levels in urine. They are very convenient, relatively inexpensive and can be used as early as the first day a menstrual period was supposed to start. However, they are more likely to be accurate if administered after more time has passed.

Most HPTs function in a similar fashion. The user holds a stick in the urine stream or collects urine in a cup and dips the stick into it. Most tests have a results window indicating whether a woman is pregnant or not. Most tests also stress retaking the test a few days or a week later to confirm its accuracy.

Because HCG increases as the pregnancy progresses, HPTs become more accurate as time goes on. “Many home pregnancy tests claim to be 99 percent accurate on the day you miss your period. Although research suggests that most home pregnancy tests don’t consistently spot pregnancy this early, home pregnancy tests are considered reliable when used according to package instructions one week after a missed period” (Mayo Clinic, 2013c).

Although HPTs can be highly accurate, there is room for error. If instructions are not followed perfectly, results can be faulty. For instance, exposure to sunlight, accidental vibrations, using an unclean container to collect urine, or examining results too early or too late all can end in an erroneous diagnosis. False negatives (i.e., showing that a woman is not pregnant when she really is) are more common than false positives (i.e., showing that a woman is pregnant when she really is not). Regardless, it is suggested that a woman confirm the results either by waiting a week and administering another HPT or by having a laboratory diagnosis performed. Early knowledge of pregnancy is important either to begin early health care or to make a decision about terminating a pregnancy.

2-1cFetal Development during Pregnancy

An average human pregnancy lasts about 266 days after conception (Papalia & Martorell, 2015). However, there is a great amount of variability in the length of pregnancies among mothers. It is most easily conceptualized in terms of trimesters, or three periods of three months each. Each trimester is characterized by certain aspects of fetal development.

The First Trimester

The first trimester is sometimes considered the most critical. Because of the embryo’s rapid differentiation and development of tissue, the embryo is exceptionally vulnerable to the mother’s intake of noxious substances and to aspects of the mother’s health.

By the end of the first month, a primitive heart and digestive system have developed. The basic initiation of a brain and nervous system is also apparent. Small buds that will eventually become arms and legs are appearing. In general, development starts with the brain and continues down through the body. For example, the feet are the last to develop. In the first month, the embryo bears little resemblance to a baby because its organs have just begun to differentiate.

The embryo begins to resemble human form more closely during the second month. Internal organs become more complex. Facial features including eyes, nose, and mouth begin to become identifiable. The 2-month-old embryo is less than an inch long and weighs about one-third of an ounce.

The third month involves the formation of arms, hands, legs, and feet. Fingernails, hair follicles, and eyelids develop. All the basic organs have appeared, although they are still underdeveloped. By the end of the third month, bones begin to replace cartilage. Fetal movement is frequently detected at this time.

During the first trimester, the mother experiences various symptoms. This is primarily due to the tremendous increase in the amount of hormones her body is producing. Symptoms frequently include tiredness, breast enlargement and tenderness, frequent urination, and food cravings. Some women experience nausea, referred to as morning sickness.

It might be noted that these symptoms resemble those often cited by women when first taking birth control pills. In effect, the pill, by introducing natural or artificial hormones that resemble those of pregnancy, tricks the body into thinking it is pregnant, thus preventing ovulation. The pill as a form of contraception is discussed more thoroughly in  Chapter 6.

The Second Trimester

Fetal development continues during the second trimester. Toes and fingers separate. Skin, fingerprints, hair, and eyes develop. A fairly regular heartbeat emerges. The fetus begins to sleep and wake at regular times. Its thumb may be inserted into its mouth.

For the mother, most of the unappealing symptoms of the first trimester subside. She is more likely to feel the fetus’s vigorous movement. Her abdomen expands significantly. Some women suffer edema, or water retention, which results in swollen hands, face, ankles, or feet.

The Third Trimester

The third trimester involves completing the development of the fetus. Fatty tissue forms underneath the skin, filling out the fetus’s human form. Internal organs complete their development and become ready to function. The brain and nervous system become completely developed.

An important concept that becomes relevant during the sixth and seventh months of gestation is  viability. This refers to the ability of the fetus to survive on its own if separated from its mother. Although a fetus reaches viability by about the middle of the second trimester, many infants born at 22–25 weeks “do not survive, even with intensive medical care, and many of those who do experience chronic health or neurological problems” (Sigelman & Rider, 2012, p. 100).

The viability issue becomes especially critical in the context of abortion. The question involves the ethics of aborting a fetus that, with external medical help, might be able to survive. This issue underscores the importance of obtaining an abortion early in the pregnancy when that is the chosen course of action.

For the mother, the third trimester may be a time of some discomfort. The uterus expands, and the mother’s abdomen becomes large and heavy. The additional weight frequently stresses muscles and skeleton, often resulting in backaches or muscle cramps. The size of the uterus may exert pressure on other organs, causing discomfort. Some of the added weight can be attributed to the baby itself, amniotic fluid, and the placenta. Other normal weight increases include those of the uterus, blood, and breasts as part of the body’s natural adaptation to pregnancy.

Pregnancy Apps

Many women now use technology as a way to get advice about their pregnancy and parenting. Mobile apps, such as “BabyBump Pregnancy,” “My Pregnancy & Baby Today,” “WebMD Pregnancy,” and “Parenting Tips,” help parents by providing information on subjects such as tracking your period, what to expect during your pregnancy, what your baby looks like in the womb (complete with pictures and photos), fetal development information, tips on how to have a healthy pregnancy, questions to ask at doctors’ appointments, contraction timing, and much more. For those who want up-to-date advice or information, an app might be a source of information to look into. It is important to note, however, that these apps should not be used as a substitute for the prenatal care given by a medical professional, especially for women with at-risk pregnancies.

2-1dPrenatal Influences

Numerous factors can influence the health and development of the fetus. These include the expectant mother’s nutrition, drugs and medication, alcohol consumption, smoking habits, age, stress, and a number of other factors.

Nutrition

A pregnant woman is indeed eating for two. In the past, pregnant women were afraid of gaining too much weight. But a woman should usually gain 25 to 35 pounds during her pregnancy (Berk, 2013; Kail & Cavenaugh, 2013; Sigelman & Rider, 2012). She typically requires 300 to 500 additional calories daily to adequately nurture the fetus (Papalia & Martorell, 2015).

The optimal weight gain depends on the woman’s height and her weight prior to pregnancy. For example, a woman who is underweight before pregnancy might require a greater weight gain to maintain a healthy pregnancy.

Being underweight or overweight poses risks to the fetus. Too little weight gain due to malnutrition can result in low infant birth weight, increased risk of mental or motor impairment, and a higher risk of infant mortality (Berk, 2013; Newman & Newman, 2015). Being overweight either before or during pregnancy can increase the risk of miscarriage and other complications during pregnancy and birth (Chu et al., 2008), in addition to birth defects (Stothard, Tenant, Bell, & Rankin, 2009).

Not only does a pregnant woman need to eat more, but the quality of food also needs careful monitoring and attention. It is especially important for pregnant women to get enough protein, iron, calcium, and folic acid (a B vitamin), in addition to other vitamins and minerals (Berk, 2013; Kail & Cavenaugh, 2013). As Hyde and DeLamater (2017) explain,

Protein is important for building new tissues. Folic acid is also important for growth; symptoms of folic acid deficiency are anemia [low red blood cell count] and fatigue. A pregnant woman needs much more iron than usual, because the fetus draws off iron for itself from the blood that circulates to the placenta. Muscle cramps, nerve pains, uterine ligament pains, sleeplessness, and irritability may all be symptoms of a calcium deficiency. (p. 127)

Drugs and Medication

Because the effects of many drugs on the fetus are unclear, pregnant women are cautioned to be wary of drug use. Drugs may cross the placenta and enter the bloodstream of the fetus. Any drugs should be taken only after consultation with a physician. The effects of such drugs usually depend on the amount taken and the gestation stage during which they are taken. This is especially true for the first trimester, when the embryo is very vulnerable.

Teratogens are substances, including drugs, that cause malformations in the fetus. Certain drugs can cause malformations of certain body parts or organs. The so-called thalidomide babies of the early 1960s provide a tragic example of the potential effects of drugs. Thalidomide, a type of tranquilizer used to ease morning sickness, was found to produce either flipper-like appendages in place of arms or legs, or no arms or legs at all.

A variety of prescription drugs can produce teratogenic effects. These include antibiotics such as tetracycline and streptomycin, Accutane (an acne drug), and some antidepressants (Rathus et al., 2014; Santrock, 2016). Generally speaking, women should avoid taking drugs or medications during pregnancy and while breastfeeding unless such medication is absolutely necessary.

Even nonprescription, over-the-counter drugs such as Aspirin (acetylsalicylic acid) or caffeine should be consumed with caution (Santrock, 2016). Aspirin can cause bleeding problems in the fetus (Steinberg et al., 2011a). Coffee, tea, colas, and chocolate all contain caffeine. The research findings concerning the effects of caffeine on a fetus have been mixed (Maslova, Bhattacharya, Lin, & Michels, 2010; Minnes, Lang, & Singer, 2011; Rathus, 2014a). However, some research results have revealed a greater risk of low birth weight (Rathus, 2014a; Santrock, 2016). Even vitamins should be consumed with care and only under a physician’s supervision (Rathus et al., 2014; Steinberg et al., 2011a). An expectant mother’s best bet is to be cautious.

Ethical Question 2.1

EP 1

1. Should a pregnant woman who consumes alcohol or illegal drugs that damage her child be punished as a criminal? Should her child be taken from her? If so, with whom should the child be placed?

Alcohol

Alcohol consumption during pregnancy can have grave effects on a fetus. The condition is termed  fetal alcohol syndrome (FAS). Babies of women who were heavy drinkers during pregnancy have “unusual facial characteristics [including widely spaced eyes, short nose, and thin upper lip], small head and body size, congenital heart defects, defective joints, and intellectual and behavioral impairment” (Yarber & Sayad, 2016, p. 370). Effects stretch into childhood and even adulthood. They include difficulties in paying attention, hyperactivity, lower-than-normal intelligence, and significant difficulties in adjustment and social interaction (Shaffer & Kipp, 2010). The severity of defects increases with the amount of alcohol consumed during pregnancy (Shaffer & Kipp, 2010). However, there is evidence that even more moderate alcohol consumption, such as one or two drinks a day, can harm the fetus (Rathus et al., 2014; Shaffer & Kipp, 2010; Steinberg et al., 2011a).  Fetal alcohol effects (FAE) is a condition that manifests relatively less severe (yet still significant) problems, presumably resulting from lower levels of alcohol consumption during pregnancy.

2-1eDrugs of Abuse

Illegal drugs, such as cocaine (a powerful stimulant) and heroin (an opioid), can cause significant problems during a pregnancy (Newman & Newman, 2015). Both of these substances can cause infertility, problems with the placenta resulting in the fetus not receiving enough food or oxygen, preterm labor, or death of the fetus via miscarriage or stillborn birth. Babies may be premature, or have low birth weight, heart defects, birth defects, or infections such as hepatitis or AIDS (March of Dimes, 2013). A significant problem is when the baby develops  Neonatal Abstinence Syndrome (NAS). In NAS, the baby is born addicted to the addictive drugs the mother used during her pregnancy and goes through withdrawal at birth. These babies have a tendency to have lower birth weights, breathing problems, sleep difficulties, seizures, and birth defects, and may require a longer stay in the hospital. Signs and symptoms of NAS include body shakes, seizures, excessive crying, trouble sleeping, fever, inability to gain weight, and overall fussiness. All of these symptoms may need to be treated with medications, fluids, or higher-calorie feedings (March of Dimes, 2015).

Marijuana may also cause problems during a pregnancy (Papalia & Martorell, 2015). Studies link marijuana use with premature birth, low birth weight, increased chance of stillbirth, withdrawal symptoms in the baby, and problems with brain development (March of Dimes, 2016). Ingredients in marijuana can also pass to a child during breastfeeding; therefore, it is recommended that breastfeeding moms refrain from marijuana use (March of Dimes, 2016).

Note, however, that it is difficult to separate out the direct effects of specific drugs because of the numerous other factors involved (e.g., an impoverished environment or use of other potentially harmful substances by the mother).

Smoking

Numerous studies associate smoking with low birth weight, preterm births, breathing difficulties, fetal death, and crib death (Rathus, 2014a; Santrock, 2016; Shaffer & Kipp, 2010; Yarber & Sayad, 2013). Even secondhand smoke is thought to pose a danger to the fetus (Rathus, 2014a). Some research found a relationship between a mother’s smoking during pregnancy and a child having behavioral and emotional problems when the child reaches school age (Papalia & Martorell, 2017; Rathus, 2014a).

Studies have also found that a father’s smoking during pregnancy may affect the health of the child (Hyde & DeLamater, 2017).

Age

The pregnant woman’s age may affect both the woman and the child. Women “between ages 16 and 35 tend to provide a better uterine environment for the developing fetus and to give birth with fewer complications than do women under 16 or over 35” (Newman & Newman, 2015, p. 118). Women aged 35 and older account for more than 16 percent of all births in the United States (U.S. Census Bureau, 2011). For example, although a woman who is aged 16 to 34 has a very low risk of having a baby with Down syndrome,  the likelihood increases to about 1 in 30 births once the mother reaches the age of 45 (Yarber & Sayad, 2016). It is thought that a contributing factor to Down syndrome is deterioration of the female’s egg or the male’s sperm as people age (Newman & Newman, 2015). Mothers aged 40 and over “are also at slightly higher risk for maternal death, premature delivery, cesarean sections, and low-birth-weight babies (London, 2004). As women age, chronic illnesses such as high blood pressure and diabetes may also present pregnancy- and birth-related complications” (Yarber & Sayad, 2013, p. 375).

Teen mothers account for about 24 births per 1,000 females in the United States in 2014 (LOC, 2016). Their infants have twice the mortality rates of infants born to mothers in their 20s (Santrock, 2016). Their infants are more likely to be underweight and experience a greater risk of health problems and disabilities (Papalia & Martorell, 2015). Problems are often due to an immature reproductive system, inadequate nutrition, poor or no prenatal care, and poverty (Santrock, 2016; Smithbattle, 2007).

Maternal Stress

Maternal stress is another factor that can affect fetal development (Kail & Cavenaugh, 2014; Rathus, 2014a). Bjorklund and Blasi (2014) explain:

Women who experience high levels of stress during pregnancy are more apt to have premature births and low-weight babies (Mulder [et al.], 2002). It is important to note that stress is not some phantom effect but quite real in its physical effects; it causes decreased nutrients and oxygen to the fetus and weakens the mother’s immune system, making the fetus more vulnerable as well. Stress in the mother can cause hormone imbalances in the placenta. In addition, women with high levels of stress are more apt to engage in behaviors that are harmful to the fetus, such as tobacco and alcohol use. (pp. 108–109)

Other Factors

Other factors have been found to affect prenatal and postnatal development. For example, lower income level and socioeconomic class can pose health risks to any mother and her fetus (Newman & Newman, 2015). Illness during pregnancy may damage the developing fetus. Rubella (German measles) can cause physical or mental disabilities in the fetus if a woman contracts it during the first three months of pregnancy (Yarber & Sayad, 2016). Prevention of rubella is possible by vaccination; however, this should not be done during pregnancy because it can harm the fetus.

Sexually transmitted infections (STIs) may also be transmitted from mother to newborn in the womb, during birth, or afterward. Pregnant women should be tested for “chlamydia, gonorrhea, hepatitis B, HIV, and syphilis” (described in  Chapter 6; Yarber & Sayad, 2016, p. 371). Transmission can often be prevented or infants treated successfully. For example, acquired immune deficiency syndrome (AIDS), which is transmitted by the human immunodeficiency virus (HIV), can infect a fetus through the placenta; it can also infect an infant at birth if there is contact with the mother’s blood, or through breast milk. However, administration of certain drugs, such as azidothymidine (AZT), to the mother during pregnancy and to the infant after birth, in addition to performing a cesarean section (surgical removal of the infant from the womb), has radically decreased mother-to-infant HIV transmission rates in the United States (Santrock, 2016).

2-1fPrenatal Assessment

Tests are available to determine whether a developing fetus has any of a variety of defects. These tests include  ultrasound sonography,  fetal MRI,  amniocentesis,  chorionic villus sampling, and  maternal blood tests.

“The development of brain imaging techniques has led to increasing use of  fetal MRI to diagnose fetal malformations” (Schmid et al., 2011). “MRI (magnetic resonance imaging) uses a powerful magnet and radio images to generate detailed images of the body’s organs and structures” (Santrock, 2016, p. 61). Ultrasound sonography is generally the first and much more common option for fetal screening because it is cost effective and safe. However, when a clearer image or more information is required to provide an accurate diagnosis and effective treatment planning, an MRI can be used. Frequently, ultrasound sonography will identify a potential abnormality and a subsequent MRI will offer a more comprehensive, clearer picture of what’s involved (Mangione et al., 2011). “Among the fetal malformations that fetal MRI may be able to detect better than ultrasound sonography are certain central nervous system, chest, gastrointestinal, genital/urinary, and placental abnormalities” (Nemec et al., 2011; Triulzi, Managaro, & Volpe, 2011; Amini, Wikstrom, Ahlstrom, & Axelsson, 2011; Santrock, 2016, p. 61).

Amniocentesis involves the insertion of a needle through the abdominal wall and into the uterus to obtain amniotic fluid for determination of fetal gender or chromosomal abnormalities. The amniotic fluid contains fetal cells that can be analyzed for a variety of birth defects including Down syndrome, muscular dystrophy,  and spina bifida.  The gender of the fetus can also be determined. Amniocentesis is recommended if a woman has had a baby with a birth defect, may be a genetic carrier of such a defect, or is over age 35. A disadvantage of amniocentesis is that the test is usually performed about the 16th or 17th week of pregnancy (Charlesworth, 2014). Results are available in about 2 weeks after that (Santrock, 2016). If a serious problem is discovered, people don’t have much time to decide whether to terminate the pregnancy. Another danger is a small risk of miscarriage (Rathus, 2014a; Santrock, 2016).

Chorionic villus sampling (CVS) is another method of diagnosing defects in a developing fetus. It involves the insertion of a thin plastic tube through the vagina or a needle through the abdomen into the uterus. A sample of the chorionic villi (tiny fingerlike projections on the membrane that surrounds the fetus) is taken for analysis of potential genetic irregularities (National Institutes of Health [NIH], 2014). It can be performed between the 10th and 12th weeks of pregnancy, with results received within about two weeks (NIH, 2014). An advantage of CVS is that it can be done earlier in the pregnancy than amniocentesis. Couples may have a different perspective on whether to abort or keep a defective fetus at this early stage of the pregnancy. A disadvantage of CVS, as with amniocentesis, is an increased risk of miscarriage (Charlesworth, 2014; NIH, 2014; Rathus, 2014a).

Maternal blood tests done between the 16th and 18th weeks of gestation can detect a variety of conditions (Santrock, 2016). For instance, the amount of a substance called alpha-fetoprotein (AFP) can be measured. High levels of AFP forewarn about abnormalities of the brain and spinal cord. Testing AFP levels can also detect Down syndrome. Ultrasound sonography or amniocentesis can then be used to verify the presence of such congenital conditions.

A physician and pregnant mother examine an ultrasound of the fetus

Monkey Business Images/ Shutterstock.com

In addition to a pregnant woman’s behavior and condition, numerous other variables in the macro environment and in a woman’s personal situation also directly affect the fetal condition.  Highlight 2.1 discusses how social workers can help pregnant women access and maximize the use of prenatal care.

Highlight 2.1

Social Workers Can Assist Women in Getting Prenatal Care: Implications for Practice

Prenatal care is considered vital “because it provides social workers and other health professionals with opportunities to identify pregnant women who are at risk of premature or low-weight births, and to deliver the medical, nutritional, educational, or psychosocial interventions that can promote positive pregnancy outcomes” (Perloff and Jeffee, 1999, p. 117). Early prenatal care is especially significant because of the developing fetus’s vulnerability. It is important not to assume that all women’s knowledge about prenatal care and easy access to such care is equal.

Barriers to obtaining prenatal care may include a number of factors. Women may be struggling with numerous other life issues (e.g., poverty, stress, and demands on their time for other things). Clinics and services may not be readily available and easy for them to reach. Pregnant women may experience difficulties in getting transportation for services or be struggling with other work and child-care demands. They may distrust the health-care system generally. They may have had previous bad experiences with respect to other health-care issues. They may have faced long waiting periods, crowded conditions, and inconvenient hours while trying to get services (Sable & Kelly, 2008).

There are several implications for social work practice. First, workers can help women navigate a complex health-care system, making certain they have ready access to available insurance and Medicaid payments. Second, practitioners can advocate with clinics to improve their internal environments. Providing child care, magazines, comfortable furniture, and refreshments can significantly improve the clinic experience. Third, workers can assist pregnant women “in gaining access to clinic resources (for example, appointments, laboratory tests, and educational seminars) through regular, ongoing contact with clients” (Cook, Selig, Wedge, & Baube, 1999, p. 136). Fourth, practitioners can “develop innovative service delivery models,” including screening women during their initial visit to identify those at greatest risk, mailing or calling reminders of clinic appointments, and participating in community outreach (p. 136). Outreach might entail conducting door-to-door case-finding of pregnant women to expedite early initiation of prenatal care. This could involve sharing information about risks posed without care, benefits of care, and the availability of services.

2-1gProblem Pregnancies

In addition to factors that can affect virtually any pregnancy, other problems can develop under certain circumstances. These problems include ectopic pregnancies, toxemia, and Rh incompatibility. Spontaneous abortions also happen periodically.

Ectopic Pregnancy

When a fertilized egg begins to develop somewhere other than in the uterus, it is called an  ectopic pregnancy or  tubal pregnancy. In most cases, the egg becomes implanted in the fallopian tube. Much more rarely, the egg is implanted outside the uterus somewhere in the abdomen.

Ectopic pregnancies most often occur because of a blockage in the fallopian tube. The current rate of ectopic pregnancy has increased dramatically from what it was 30 years ago (Hyde & DeLamater, 2014). This may be attributed partially to increasing rates of STIs that result in scar tissue (Hyde & DeLamater, 2017). Others have hypothesized that this increase in ectopic pregnancies may be due to the increased use of fertility drugs and escalating external stresses in the environment (Kelly, 2008).

Ectopic pregnancies in the fallopian tubes “may spontaneously abort and be released into the abdominal cavity, or the embryo and placenta may continue to expand, stretching the tube until it ruptures” (Hyde & DeLamater, 2017, p. 140). In the latter case, surgical removal is necessary to save the mother’s life.

Toxemia

Toxemia (also called  preeclampsia) is an abnormal condition involving a form of blood poisoning. Carroll (2013b) explains:

In the last 2 to 3 months of pregnancy, 6% to 7% of women experience  toxemia … or  preeclampsia. Symptoms include rapid weight gain, fluid retention, an increase in blood pressure [hypertension], and protein in the urine. If toxemia is allowed to progress, it can result in  eclampsia, which involves convulsions, coma, and in approximately 15% of cases, death…. Overall, [African American] … women are at higher risk for eclampsia than White or Hispanic women … (p. 319; emphasis in original)

Concept Summary

Problem Pregnancies

Ectopic pregnancy: The circumstance when a fertilized egg becomes implanted and begins to develop somewhere other than the uterus (usually in a fallopian tube).

Toxemia: A pregnant woman’s abnormal condition involving a form of blood poisoning that results in rapid weight gain, fluid retention, hypertension, and protein in the urine.

Rh incompatibility: The condition when a mother and fetus have opposite Rh factors (positive versus negative), resulting in the mother’s blood forming antibodies against the fetus’s incompatible blood.

Spontaneous abortion: The termination of a pregnancy due to natural causes before the fetus is capable of surviving on its own.

Rh Incompatibility

People’s red blood cells differ in their surface structures and can be classified in different ways (Santrock, 2016). One way of distinguishing blood type involves categorizing it as either A, B, O, or AB. Another way to differentiate blood cells involves the Rh factor, which is positive if the red blood cells carry the marker or negative if they don’t (Santrock, 2016). If the mother has Rh-negative blood and the father has Rh-positive blood, the fetus may also have Rh-positive blood. This results in  Rh incompatibility between the mother’s and fetus’s blood, and the mother’s body forms antibodies in defense against the fetus’s incompatible blood. Problem pregnancies and a range of defects in the fetus may result. Problems are less likely to occur in the first pregnancy than in later ones, because antibodies have not yet had the chance to form. The consequence to an affected fetus can be intellectual disability,  anemia, or death.

Fortunately, Rh incompatibility can be dealt with successfully. The mother is injected with a serum, RhoGAM, that prevents the development of future Rh-negative sensitivity. This must be administered within 72 hours after the first child’s birth or after a first abortion. In those cases where Rh sensitivity already exists, the newborn infant or even the fetus within the uterus can be given a blood transfusion.

Spontaneous Abortion

A  spontaneous abortion or  miscarriage is the termination of a pregnancy due to natural causes before the fetus is capable of surviving on its own. About 20 to 25 percent of all diagnosed pregnancies result in a spontaneous abortion; however, about 50 percent of non-diagnosed pregnancies are terminated by a spontaneous abortion (Hyde & DeLamater, 2017). Thus, a woman may not even be aware of the pregnancy when the miscarriage occurs. Sometimes it is perceived as an extremely heavy menstrual period. The vast majority of miscarriages occur within the first trimester, with only a small minority occurring during the second or third trimester.

Most frequently, spontaneous abortions occur as a result of a defective fetus or some physical problem of the expectant mother. The body for some reason knows that the fetus is defective or that conditions are not right, and expels the fetus. Maternal problems may include a uterus that is “too small, too weak, or abnormally shaped, … maternal stress, nutritional deficiencies, excessive vitamin A, drug exposure, or pelvic infection” (Carroll, 2013b, p. 318). Some evidence indicates that faulty sperm may also be to blame (Carrell et al., 2003).

2-1hThe Birth Process

The birth process involves three stages: early labor and active labor, the birth of the baby, and delivery of the placenta.

There are three phases of the first stage of labor: early labor, active labor, and the transition phase. Early labor is the longest phase, lasting from 8 to 12 hours (American Pregnancy Association, 2015). Contractions may come every 5–30 minutes, lasting about 30–45 seconds each time (American Pregnancy Association, 2015). As the woman moves through early labor, contractions will increase in frequency and duration. During early labor, the cervix will begin to dilate and contractions start. The woman may experience a bloody mucus discharge (the mucus plug that has been sealing the opening of the uterus is discharged) and lower back pain that will not go away (back labor); and her “water” (amniotic sac) may break (American Pregnancy Association, 2015).

For women who have health complications, such as hypertension or preeclampsia, a baby whose health may be in danger (lack of oxygen), or whose amniotic sac has ruptured but whose labor has not started, labor may be induced. Labor may be induced by starting medications, such as oxytocin and prostaglandin; by artificially rupturing the amniotic sac for those who have not experienced this yet; or by nipple stimulation to increase oxytocin production, which may trigger labor (American Pregnancy Association, 2015). More and more women are choosing to induce labor as a means of “scheduling” their pregnancies; however, doctors encourage women to keep the baby in the uterus as long as medically possible.

In addition, some women experience Braxton Hicks contractions during early labor, referred to as “false labor.” This occurs when the uterus tightens for a period of 30 seconds to 2 minutes. Unlike true labor, Braxton Hicks contractions do not grow longer, stronger, or closer together. It is important for a woman to talk to her doctor about her contractions to verify the type of contractions she is experiencing.

The second phase of early labor, active labor, lasts from 3–5 hours, during which time contractions feel stronger and last longer. It is important that the woman head to the hospital or contact the midwife during this process if she has not done so already.

Local anesthesia or an epidural (spinal anesthesia) may also be given to aid in reducing any pain during the labor process. Typically, women make a plan about having a baby naturally (without medications) or with anesthesia prior to going into labor; however, it is not uncommon for a woman to change her mind about the use or non-use of an anesthesia once labor has begun. During the final phase, the transition, the cervix will dilate to 8–10 cm. This tends to be the hardest phase, but lasts the shortest amount of time (from 30 minutes to 2 hours). Contractions are long, strong, and intense (occurring every 30 seconds to 2 minutes and lasting about 60–90 seconds) (American Pregnancy Association, 2015). In addition, the woman might experience nausea, hot flashes, or chills, and have a strong urge to push. During the second stage of transition, the birth of the baby occurs. The second stage can last from 20 minutes to 2 hours (American Pregnancy Association, 2015). The woman will be encouraged to push between contractions to help the baby move through the birth canal. The cervix is fully dilated, allowing the baby to move through the vagina. The baby’s head will eventually appear, called “crowning,” at which time the woman is told not to push any longer.

After the baby completely emerges, the umbilical cord, which still attaches the baby to its mother, is clamped and severed about three inches from the baby’s body. Because there are no nerve endings in the cord, this does not hurt. The small section of cord remaining on the infant gradually dries up and simply falls off.

At times, an episiotomy (making an incision in the perineum, away from the vagina) might be needed to help deliver the baby. This may occur when the baby’s head is too large for the vaginal opening, the baby is in distress, the perineum has not stretched enough, the baby is in a breech position, or the mother is unable to control her pushing (American Pregnancy Association, 2015). It is important to note that episiotomy rates are on the decline (American Congress of Obstetricians and Gynecologists, 2016). The American Congress of Obstetricians and Gynecologists recommends that physicians avoid performing routine episiotomies, using them only when needed for safety reasons (American Congress of Obstetricians and Gynecologists, 2016).

The last stage of labor, the afterbirth, involves the body contracting in order to remove the placenta from the uterine wall. This can take from 5 to 30 minutes (American Pregnancy Association, 2015).

Birth Positions

The majority of babies are born with their heads emerging first. Referred to as a  vertex presentation, this is considered the normal birth position and most often requires no assistance with instruments.  Figure 2.1 depicts various birth positions.

The birth process is an amazing experience.

Blend Images – ERproductions Ltd/Brand X Pictures/Getty Images

Figure 2.1Forms of Birth Presentation

In 1 in 25 deliveries, babies are born in a  breech presentation (Santrock, 2016, p. 101). Here, the buttocks and feet appear first and the head last as the baby is born. This type of birth may merit more careful attention. Often a cesarean section is performed (Santrock, 2016). A  cesarean section, or  C-section, is a surgical procedure in which the baby is removed by making an incision in the abdomen through the uterus. Cesarean sections account for over 32 percent of all births in the United States (CDC, 2015).

Note that more cesarean sections are carried out in the United States than in any other nation (Santrock, 2013). Cesarean sections are necessary when the baby is in a difficult prenatal position, when the baby’s head is too large to maneuver out of the uterus and vagina, when fetal distress is detected, or when the labor has been extremely long and exhausting. Today it is usually safe with only minimal risks to the mother or infant. The mother’s recovery, however, will be longer because the incisions must heal.

A common recommendation following a cesarean delivery is that all future deliveries be done via a cesarean delivery. Despite this, many women whose first child was born through a cesarean birth want to explore a  VBAC (vaginal birth after cesarean). Physicians are concerned about risks associated with VBAC procedures, but due to recent studies showing risks being low, it has been determined that a trial of labor can be attempted for most women (Papalia & Martorell, 2015).

Finally, about 1 percent of babies are born with a  transverse presentation (Dacey, Travers, & Fiore, 2009). Here the baby lies crossways in the uterus. During birth, a hand or arm usually emerges first in the vagina. As such positions also merit special attention, a cesarean section is typically performed (Santrock, 2016).

In the United States, 98.8 percent of all births occur in hospital settings, and a doctor is usually present (Martin et al., 2012). However, it’s quite a different scene throughout much of the world, where home births and  midwifery (the practice of having a person who is not a physician assist a mother in childbirth) are much more common. Although midwives are present for only 8.1 percent of births in the United States (American College of Nurse-Midwives, 2012), this reflects a significant increase from the less than 1 percent evident in 1975 (Martin et al., 2005).

Families also have the option of hiring a doula. A doula is a hired, trained professional who provides emotional and physical support to a woman and her partner during her entire pregnancy, from pregnancy to the postpartum period. A doula’s main role is to provide support during the labor and delivery; however, it is important to note that a doula is not a medical professional. Research has shown that support from a doula might be associated with decreased use of pain medication, decreased length of labor, and a decrease in negative childbirth experiences during the labor process (MFMER, 2016).

Natural Childbirth

In natural childbirth, the emphasis is on education for the parents, especially the mother. The intent is to maximize her understanding of the process and to minimize her fear of the unknown. Natural childbirth also emphasizes relaxation techniques. Mothers are encouraged to tune in to their normal body processes and learn to consciously relax when under stress. They are taught to breathe correctly and to facilitate the birth process by bearing down in an appropriate manner. The Lamaze method is currently popular in the United States, although other methods are also available. Most “emphasize education, relaxation and breathing exercises, and support” in addition to the partner’s role as a labor coach (Santrock, 2016, p. 107).

Many women prefer natural childbirth because it allows them to experience and enjoy the birth to the greatest extent possible. When done correctly, pain is minimized. Anesthetics are usually avoided so that maximum feeling can be attained. It allows the mother to remain conscious throughout the birth process.

Newborn Assessment

Birth is a traumatic process that is experienced more easily by some newborns, often referred to as neonates, and with more difficulty by others. Evaluation scales have been developed to assess an infant’s condition at birth. The sooner any problems can be attended to, the greater the chance of having the infant be normal and healthy. Two such scales are the Apgar and the Brazelton.

In 1953, Virginia Apgar developed a scale, commonly known as the Apgar scale, that assesses the following five variables (note the acronym):

1. Appearance: Skin color (ranging from bluish-gray to good color everywhere).

2. Pulse: Heart rate (ranging from no heart rate to at least 100 beats per minute).

3. Grimace: Reflex response (ranging from no response while the airways are being suctioned to active grimacing, pulling away, and coughing).

4. Activity: Muscle tone (ranging from limpness to active motion).

5. Respiration: Breathing (ranging from not breathing to normal breathing and strong crying) (Apgar, 1958; Berk, 2013; Steinberg et al., 2011a).

Each of these five variables is given a score of 0 to 2. Evaluation of these signs usually occurs twice—at one minute and at five minutes after birth. A maximum total score of 10 is possible. Scores of 7 through 10 indicate a normal, healthy infant. Scores of 4 through 6 suggest that some caution be taken and that the infant be carefully observed. Scores of 4 or below warn that problems are apparent. In these cases, the infant needs immediate emergency care.

A second scale used to assess the health of a newborn infant is the Brazelton (1973) Neonatal Behavioral Assessment Scale. Whereas the Apgar scale addresses the gross or basic condition of an infant immediately after birth, the Brazelton assesses more extensively the functioning of the central nervous system and behavioral responses of a newborn. Usually administered 24 to 36 hours after birth, the scale focuses on finer distinctions of behavior. It includes a range of 28 behavioral items and 18 reflex items that evaluate such dimensions as motor system control, activity level, sucking reflex, responsiveness while awake or sleeping, and attentiveness to the external environment (Brazelton Institute, 2005). Extremely low scores can indicate brain damage or a brain condition that, given time, may eventually heal (Santrock, 2013).

Birth Defects

Birth defects refer to any kind of disfigurement or abnormality present at birth. Birth defects are much more likely to characterize fetuses that are miscarried. It should be noted that the term “birth defects” carries negative undertones, and that the term does not reflect the many abilities and talents of those affected by these problems. A consensus has not been reached as to a more appropriate term. Miscarriage provides a means for the body to prevent seriously impaired or abnormal births. The specific types of birth defects are probably infinite; however, some tend to occur with greater frequency.

Down syndrome is a disorder involving an extra chromosome that results in various degrees of intellectual disability. Accompanying physical characteristics include a broad, short skull; widely spaced eyes with an extra fold of skin over the eyelids; a round, flattened face; a flattened nose; a protruding tongue; shortened limbs; and defective heart, eyes, and ears. We’ve already noted that a woman’s chances of bearing a child with Down syndrome increase significantly with her age.

Spina bifida is a condition in which the spinal column has not fused shut and consequently some nerves remain exposed. Surgery immediately after birth closes the spinal column. Muscle weakness or paralysis and difficulties with bladder and bowel control often accompany tins condition. Frequently occurring along with spina bifida is hydrocephalus, in which an abnormal amount of spinal fluid accumulates in the skull, possibly resulting in skull enlargement and brain atrophy. Spina bifida has a prevalence rate of 3.49 per 10,000 births (Centers for Disease Control [CDC], 2011).

Low-Birth-Weight and Preterm Infants

Low birth weight and preterm status (prematurity) pose grave problems for newborns.  Low birth weight is defined as 5 pounds 8 ounces or less; “about 1 in every 12 babies in the United States is born with low birth weight” (March of Dimes, 2014). Primary causes for low birth weight are premature birth and fetal growth restriction (i.e., being small for gestational age due to any of a number of reasons); other maternal factors increasing risk for low birth weight include chronic health conditions (such as those involving high blood pressure, diabetes, or lung and kidney problems), some infections (especially those involving the uterus), troubles with the placenta (resulting in inadequate nutrients provided to the fetus), inadequate weight gain during pregnancy, and the pregnant mother’s behavior and experience (e.g., smoking, drinking, poor nutrition, chronic maternal health problems, and lack of access to adequate resources) (March of Dimes, 2014).

Preterm or  premature babies, born before the 37th week of gestation, often experience low birth weight.

A full-term pregnancy is considered to last between 37 and 42 weeks, with most babies being born at about 40 weeks; about 1 in 10 of all babies born in the United States are preterm (CDC, 2015). Premature infants tend to weigh less because they haven’t had the necessary time to develop. Risk factors for premature birth include having born a prior premature baby, being part of a multiple birth scenario, and uterine or cervical abnormalities (CDC, 2013d). Other risk factors resemble those involved in infants having a low birth weight (CDC, 2015).

Both low birth weight and preterm status place infants at higher risk for a range of problems (CDC, 2013d; March of Dimes, 2014). However, note that most low-birth-weight babies eventually function normally (Santrock, 2013; Wilson- Costello et al., 2007; Xiong et al., 2007). The earlier infants are born and the lower their birth weight, the greater their potential for developmental delays and long-term disabilities (CDC, 2015; Santrock, 2016).

Due to modern technology and care, low-birth-weight babies are much more likely to survive than they were in the past. Yet, early on, they are also more likely to experience problems involving breathing, bleeding, heart problems, intestinal difficulties, and potential loss of vision (March of Dimes, 2014). There is some indication that by school age, low-birth-weight children are more likely to experience learning and attention difficulties  or breathing problems such as asthma (Anderson et al., 2011; Berk, 2013; Santo, Portuguez, & Nunes, 2009; Santrock, 2016). Increasing evidence indicates that low-birth-weight infants have greater difficulties socializing as adults (Berk, 2013; Moster, Lie, & Markestad, 2008). Be aware, however, that it is difficult to distinguish the direct effects of low birth weight from the effects of other variables such as an impoverished or abusive environment.  Highlight 2.2 addresses the circumstances of low-birth-weight infants internationally.

Highlight 2.2

An International Perspective on Low-Birth-Weight Infants

Santrock (2013) reflects on the circumstances of low-birth-weight infants in various countries around the world:

The incidence of low birth weight varies considerably from country to country. In some countries, such as India and Sudan, where poverty is rampant and the health and nutrition of mothers are poor, the percentage of low birth weight babies reaches as high as 31 percent … In the United States, there has been an increase in low birth weight infants in the last two decades. The U.S. low birth weight rate of 8.2 percent in 2007 is considerably higher than that of many other developed countries (Hamilton et al., 2009). For example, only 4 percent of infants born in Sweden, Finland, Norway, and Korea are low birth weight, and only 5 percent of those born in New Zealand, Australia, and France are low birth weight.

The causes of low birth weight also vary (Mortensen et al., 2009). In the developing world low birth weight stems mainly from the mother’s poor health and nutrition (Christian, 2009). For example, diarrhea and malaria, which are common in developing countries, can impair fetal growth if the mother becomes affected while she is pregnant. In developed countries, cigarette smoking dining pregnancy is the leading cause of low birth weight (Fertig, 2010). In both developed and developing countries, adolescents who give birth when their bodies are not fully matured are at risk of having low birth weight babies (Malamitsi-Puchner & Boutsikou, 2006). In the United States, the increase in the number of low birth weight infants is due to such factors as the use of drugs, poor nutrition, multiple births, reproductive technologies, and improved technology and prenatal care, resulting in a higher survival rate of high-risk babies (Chen et al., 2007). Nonetheless, poverty still is a major factor in preterm birth in the United States… (p. 121)

Social work roles that are used to help pregnant women bear healthy infants might include that of a broker to help women get the resources they need. These resources include access to good nutrition and prenatal care. If such resources are unavailable, especially to poor women, social workers might need to advocate on the women’s behalf. Funding sources and services might need to be developed.

Treatment for low-birth-weight babies includes immediate medical attention to meet their special needs and provision of educational and counseling support. Group counseling for parents and weekly home visits to teach parents how to care for their children, play with them, and provide stimulation to develop cognitive, verbal, and social skills also appear to be helpful. 2-2 Early Functioning of the Neonate

The average full-term newborn weighs about  pounds and is approximately 20 inches long (most weigh from  to 10 pounds, and measure from 18 to 22 inches long). Girls tend to weigh a bit less and to be shorter than boys. Many parents may be surprised at the sight of their newborn, who does not resemble the cute, pudgy, smiling, gurgling baby typically shown in television commercials. Rather, the baby is probably tiny and wrinkled with a disproportionate body and squinting eyes. Newborns need time to adjust to the shock of being born. Meanwhile, they continue to achieve various milestones in development. They gain more and more control over their muscles and are increasingly better able to think and respond.

First, newborn babies generally spend much time sleeping, although the time spent decreases as the baby grows older. Second, babies tend to respond in very generalized ways. They cannot make clear distinctions among various types of stimuli, nor can they control their reactions in a precise manner. Any type of stimulation tends to produce a generalized flurry of movement throughout the entire body.

Several reflexes that characterize newborns should be present in normal neonates. First, there is the  sucking reflex. This obviously facilitates babies’ ability to take in food. Related to this is a second basic reflex, rooting. Normal babies will automatically move their heads and begin a sucking motion with their mouths whenever touched even lightly on the lips or cheeks beside the lips. The  rooting reflex refers to this automatic movement toward a stimulus.

A third important reflex is the  Moro reflex, or  startle reflex. Whenever infants hear a sudden loud noise, they automatically react by extending their arms and legs, spreading their fingers, and throwing their heads back. The purpose of this reflex is unknown, and it seems to disappear after a few months of life.

Five additional reflexes are the stepping reflex, the grasping reflex, the Babinski reflex, the swimming reflex, and the tonic neck reflex. The  stepping reflex involves infants’ natural tendency to lift a leg when held in an upright position with feet barely touching a surface. In a way, it resembles the beginning motions involved in walking. The  grasping reflex refers to a newborn’s tendency to grasp and hold objects such as sticks or fingers when placed in the palms of their hands. The  Babinski reflex involves the stretching, fanning movement of the toes whenever the infant is stroked on the bottom of the foot. The  swimming reflex involves infants making swimming motions when they’re placed face down in water. Finally, the  tonic neck reflex is the infant’s turning of the head to one side when laid down on its back, the extension of the arm and leg on the side it’s facing, and the flexing of the opposite limbs. Sometimes, this is referred to as the “fencer” pose as it resembles just that.

2-3 Explain Typical Developmental Milestones for Infants and Children

LO 2

As infants grow and develop, their growth follows certain patterns and principles. At each stage of development, people are physically and mentally capable of performing certain types of tasks.  Human development is the continuous process of growth and change, involving physical, mental, emotional, and social characteristics, that occurs over a lifespan. Human development is predictable in that the same basic changes occur sequentially for everyone. However, enough variation exists to produce individuals with unique attributes and experiences.

Four major concepts are involved in understanding the process of human development:

· (1)

growth as a continuous, orderly process,

· (2)

specific characteristics of different age levels,

· (3)

the importance of individual differences, and

· (4)

the effects of both heredity and the social environment.

2-3aGrowth as a Continuous, Orderly Process

People progress through a continuous, orderly sequence of growth and change as they pass from one age level to another. This has various implications. For one thing, growth is continuous and progressive. People are continually changing as they get older. For another thing, the process is relatively predictable and follows a distinct order. For example, an infant must learn how to stand up before learning how to run. All people tend to follow the same order in terms of their development. For instance, all babies must learn how to formulate verbal sounds before learning how to speak in complete sentences.

Several subprinciples relate to the idea that development is an orderly process. One is that growth always follows a pattern from simpler and more basic to more involved and complex. Simple tasks must be mastered before more complicated ones can be undertaken.

Another subprinciple is that aspects of development progress from being more general to being more specific. Things become increasingly more differentiated. For example, infants initially begin to distinguish between human faces and other objects such as balloons. This is a general developmental response. Later they begin to recognize not only the human face, but also the specific faces of their parents. Eventually, as they grow older they can recognize the faces of Uncle Horace, Mr. Schmidt the grocer, and then-best friend Joey. Their recognition ability has progressed from being very basic to being very specific.

Two other subprinciples involve cephalocaudal development and proximodistal development.  Cephalocaudal development refers to development from the head to the toes. Infants begin to learn how to use the parts of the upper body such as the head and arms before their legs.  Proximodistal development refers to the tendency to develop aspects of the body trunk first and then later master manipulation of the body extremities (e.g., first the arms and then the hands).

2-3bSpecific Characteristics of Different Age Levels

A second basic developmental principle is that each age period tends to have specific characteristics. During each stage of life, from infancy throughout adulthood, “typical” people are generally capable of performing certain tasks. Capabilities tend to be similar for all people within any particular age category. Developmental guidelines provide a very general means for determining whether an individual is progressing and developing typically.

2-3cIndividual Differences

The third basic principle of development emphasizes that people have individual differences. Although people tend to develop certain capacities in a specified order, the ages at which particular individuals master certain skills may show a wide variation. Some people may progress through certain stages faster. Others will take more time to master the same physical and mental skills. Variation may occur in the same individual from one stage to the next. The specific developmental tasks and skills that characterize each particular age level may be considered an average of what is usually accomplished during that level. Any average may reflect a wide variation. People may still be “typical” if they fall at one of the extremes that make up the average.

 

2-3dThe Nature-Nurture Controversy

A fourth principle involved in understanding human development is that both heredity and the surrounding environment affect development. Individual differences, to some extent, may be influenced by environmental factors. People are endowed with some innate ability and potential. In addition, the impinging environment acts to shape, enhance, or limit that ability.

For example, take a baby who is born with the potential to grow and develop into a typical adult, both physically and intellectually. Nature provides the individual baby with some prospective potential. However, if the baby happens to be living in a developing country during a famine, the environment or nurture may have drastic effects on the baby’s development. Serious lack of nourishment limits the baby’s eventual physical and mental potential.

Given the complicated composition of human beings, the exact relationship between hereditary potential and environmental effects is unclear. It is impossible to quantify how much the environment affects development compared to how much development is affected by heredity. This is often referred to as the  nature-nurture controversy. Theorists assume stands at both extremes. Some state that nature’s heredity is the most important. Others hypothesize that the environment imposes the crucial influence.

You might consider that each individual has a potential that is to some extent determined by inheritance. However, this potential is maximized or minimized by what happens to people in their particular environments.

Former president Ronald Reagan maintained only a C average in college. Yet he was able to attain the most powerful position in the United States. It is difficult to determine how much of his success was due to innate ability and how much to situations and opportunities he encountered in his environment.

Our approach is that a person develops as the result of a multitude of factors including those that are inherited and those that are environmental.

2-3eRelevance to Social Work

Knowledge of human development and developmental milestones can be directly applied to social work practice. Assessment is a basic fact of intervention throughout the lifespan. In order to assess human needs and human behavior accurately, the social worker must know what is considered normal or appropriate. He or she must decide when intervention is necessary and when it is not. Comparing observed behavior with what is considered normal behavior provides a guideline for these decisions.

This book will address issues in human development throughout the lifespan. A basic understanding of every age level is important for generalist practice. However, an understanding of the normal developmental milestones for young children is especially critical. Early assessment of potential developmental lags or problems allows for maximum alleviation or prevention of future difficulties. For example, early diagnosis of a speech problem will alert parents and teachers to provide special remedial help for a child. The child will then have a better chance to make progress and possibly even catch up with peers.

2-4 Profiles of Typical Development for Children Ages 4 Months to 11 Years

Children progress through an organized sequence of behavior patterns as they mature. Research has established indicators of normality such as when children typically say their first word, run adeptly, or throw a ball overhand. These milestones reflect only an average indication of typical accomplishments. Children need not follow this profile to the letter. Typical human development provides for much individual variation. Parents do not need to be concerned if their child cannot yet stand alone at 13 months instead of the average 12 months. However, serious lags in development or those that continue to increase in severity should be attended to. This list can act as a screening guide to determine whether a child might need more extensive evaluation.

Each age profile is divided into five assessment categories. They include motor or physical behavior, play activities, adaptive behavior that involves taking care of self, social responses, and language development. All five topics are addressed together at each developmental age level in order to provide a more complete assessment profile.

Occasionally, case vignettes are presented that describe children of various ages. Evaluate to what extent each of these children fits the developmental profile.

2-4aAge 4 Months

Motor: Four-month-old infants typically can balance their heads at a 90-degree angle. They can also lift their heads and chests when placed on their stomachs in a prone position. They begin to discover themselves. They frequently watch their hands, keep their fingers busy, and place objects in their mouths.

Adaptive: Infants are able to recognize their bottles. The sight of a bottle often stimulates bodily activity. Sometimes teething begins tins early, although the average age is closer to 6 or 7 months.

Social: These infants are able to recognize their mothers and other familiar faces. They imitate smiles and often respond to familiar people by reaching, smiling, laughing, or squirming.

Language: The 4-month-old will turn his or her head when a sound is heard. Verbalizations include gurgling, babbling, and cooing.

2-4bAge 8 Months

Motor: Eight-month-old babies are able to sit alone without being supported. They usually are able to assist themselves into a standing position by pulling themselves up on a chair or crib. They can reach for an object and pick it up with all their fingers and a thumb. Crawling efforts have begun. These babies can usually begin creeping on all fours, displaying greater strength in one leg than the other.

Children achieve their developmental milestones step by step.

Hideaki Shinohara/Moment/Getty Images

Play: The baby is capable of banging two toys together. Many can also pass an object from one hand to the other. These babies can imitate arm movements such as splashing in a tub, shaking a rattle, or crumpling paper.

Adaptive: Babies of this age can feed themselves pieces of toast or crackers. They will be able to munch instead of being limited to sucking.

Social: Babies of this age can begin imitating facial expressions and gestures. They can play pat-a-cake and peekaboo, and wave bye-bye.

Language: Babbling becomes frequent and complex. Most babies will be able to attempt copying the verbal sounds they hear. Many can say a few words or sounds such as mama or dada. However, they don’t yet understand the meaning of words. 2-4cAge 1 Year

Motor: By age 1 year, most babies can crawl well, which makes them highly mobile. Although they usually require support to walk, they can stand alone without holding onto anything. They eagerly reach out into their environments and explore things. They can open drawers, undo latches, and pull on electrical cords.

Play: One-year-olds like to examine toys and objects both visually and by touching them. They typically like to handle objects by feeling them, poking them, and turning them around in their hands. Objects are frequently dropped and picked up again one time after another. Babies of this age like to put objects in and take them out of containers. Favorite toys include large balls, bottles, bright dangling toys, clothespins, and large blocks.

Adaptive: Because of their mobility, 1-year-olds need careful supervision. Because of their interest in exploration, falling down stairs, sticking forks in electric sockets, and eating dead insects are constant possibilities. Parents need to scrutinize their homes and make them as safe as possible.

Babies are able to drink from a cup. They can also run their spoon across their plate and place the spoon in their mouths. They can feed themselves with their fingers. They begin to cooperate while being dressed by holding still or by extending an arm or a leg to facilitate putting the clothes on. Regularity of both bowel and bladder control begins.

Social: One-year-olds are becoming more aware of the reactions of those around them. They often vary their behavior in response to these reactions. They enjoy having an audience. For example, they tend to repeat behaviors that are laughed at. They also seek attention by squealing or making noises.

Language: By 1 year, babies begin to pay careful attention to the sounds they hear. They can understand simple commands. For instance, on request they often can hand you the appropriate toy. They begin to express choices about the type of food they will accept or about whether it is time to go to bed. They imitate sounds more frequently and can meaningfully use a few other words in addition to mama and dada.

Case Vignette A: To what extent does this child fit the developmental profile?

Wyanet, age 1 year, is able to balance her head at a 90-degree angle. She can also lift her head when placed on her stomach in a prone position. She is not yet able to sit alone. She can recognize her bottle and her mother. Verbalizations include gurgling, babbling, and cooing.

2-4dAge 18 Months

Motor: By 18 months, a baby can walk. Although these children are beginning to run, their movements are still awkward and result in frequent falls. Walking up stairs can be accomplished by a caregiver holding the baby’s hand. These babies can often descend stairs by themselves but only by crawling down backward or by sliding down by sitting first on one step and then another. They are also able to push large objects and pull toys.

Play: Babies of this age like to scribble with crayons and build with blocks. However, it is difficult for them to place even three or four blocks on top of each other. These children like to move toys and other objects from one place to another. Dolls or stuffed animals frequently are carried about as regular companions. These toys are also often shown affection such as hugging. By 18 months, babies begin to imitate some of the simple things that adults do such as turning pages of a book.

Adaptive: Ability to feed themselves is much improved by age 18 months. These babies can hold their own glasses to drink from, usually using both hands. They are able to use a spoon sufficiently to feed themselves.

By this age, children can cooperate in dressing. They can unfasten zippers by themselves and remove their own socks or hats. Some regularity has also been established in toilet training. These babies often can indicate to their parents when they are wet and sometimes wake up at night in order to be changed.

Social: Children function at the solitary level of play. It is normal for them to be aware of other children and even enjoy having them around; however, they don’t play with other children.

Language: Children’s vocabularies consist of more than 3 but less than 50 words. These words usually refer to people, objects, or activities with which they are familiar. They frequently chatter using meaningless sounds as if they were really talking like adults. They can understand language to some extent. For instance, children will often be able to respond to directives or questions such as “Give Mommy a kiss,” or “Would you like a cookie?”

Case Vignette B: To what extent does this child fit the developmental profile?

Luis, age 18 months, can crawl well but is unable to stand by himself. He likes to scribble with crayons and build with blocks. However, it is difficult for him to place even three or four blocks on top of each other. He can say a few sounds, including mama and dada, but he cannot yet understand the meaning of words.

2-4eAge 2 Years

Motor: By age 2, children can walk and run quite well. They also can often master balancing briefly on one foot and throwing a ball in an overhead manner. They can use the stairs themselves by taking one step at a time and by placing both feet on each step. They are also capable of turning pages of a book and stringing large beads.

Play: Two-year-olds are very interested in exploring their world. They like to play with small objects such as toy animals and can stack up to six or seven blocks. They like to play with and push large objects such as wagons and walkers. They also enjoy exploring the texture and form of materials such as sand, water, and clay. Adults’ daily activities such as cooking, carpentry, or cleaning are frequently imitated. Two-year-olds also enjoy looking at books and can name common pictures.

Adaptive: Two-year-olds begin to be capable of listening to and following directions. They can assist in dressing rather than merely cooperating. For example, they may at least try to button their clothes, although they are unlikely to be successful. They attempt washing their hands. A small glass can be held and used with one hand.

They use spoons to feed themselves fairly well. Two-year-olds have usually attained daytime bowel and bladder control with only occasional accidents. Nighttime control is improving but still not complete.

Social: These children play alongside each other, but not with each other in a cooperative fashion. They are becoming more and more aware of the feelings and reactions of adults. They begin to seek adult approval for correct behavior. They also begin to show their emotions in the forms of affection, guilt, or pity. They tend to have mastered the concept of saying no, and use it frequently.

Language: Two-year-olds can usually put two or three words together to express an idea. For instance, they might say, “Daddy gone,” or “Want milk.” Their vocabulary usually includes more than 50 words. Over the next few months, new vocabulary will steadily increase into hundreds of words. They can identify common facial features such as eyes, ears, and nose. Simple directions and requests are usually understood. Although 2-year-olds cannot yet carry on conversations with other people, they frequently talk to themselves or to their toys. It’s common to hear them ask, “What’s this?” in their eagerness to learn the names of things. They also like to listen to simple stories, especially those with which they are very familiar.

Case Vignette C: To what extent does this child fit the developmental profile?

Kenji, age 2 years, can walk well but still runs with an awkward gait. He likes to play with and push large objects such as wagons and walkers. He also likes to play alongside other children but is not able to play with them in a cooperative fashion. His vocabulary includes about 25 words, but he is not yet very adept at putting two to three words together to express an idea.

2-4fAge 3 Years

Motor: At age 3, children can walk well and also run at a steady gait. They can stop quickly and turn corners without falling. They can go up and down stairs using alternating feet. They can begin to ride a tricycle. Three-year-olds participate in a lot of physically active activities such as swinging, climbing, and sliding.

Play: By age 3, children begin to develop their imagination. They use books creatively such as making them into fences or streets. They like to push toys such as trains or cars in make-believe activities. When given the opportunity and interesting toys and materials, they can initiate their own play activities. They also like to imitate the activities of others, especially those of adults. They can cut with scissors and can make some controlled markings with crayons.

Adaptive: Three-year-olds can actively help in dressing. They can put on simple items of clothing such as pants or a sweater, although their clothes may be on backward or inside out. They begin to try buttoning and unbuttoning their own clothes. They eat well by using a spoon and have little spilling. They also begin to use a fork. They can get their own glass of water from a faucet and pour liquid from a small pitcher. They can wash their hands and face by themselves with minor help. By age 3, children can use the toilet by themselves, although they frequently ask someone to go with them. They need only minor help with wiping. Accidents are rare, usually happening only occasionally at night.

Social: Three-year-olds tend to pay close attention to the adults around them and are eager to please. They attempt to follow directions and are responsive to approval or disapproval. They also can be reasoned with at this age. By age 3, children begin to develop their capacity to relate to and communicate with others. They show an interest in the family and in family activities. Their play is still focused on the parallel level where their interest is concentrated primarily on their own activities. However, they are beginning to notice what other children are doing. Some cooperation is initiated in the form of taking turns or verbally settling arguments.

Language: Three-year-olds can use sentences that are longer and more complex. Plurals, personal pronouns such as I, and prepositions such as above or on are used appropriately. Children are able to express their feelings and ideas fairly well. They are capable of relating a story. They listen fairly well and are very interested in longer, more complicated stories than they were at an earlier age. They also have mastered a substantial amount of information including their last name, their gender, and a few rhymes.

2-4gAge 4 Years

Motor: Four-year-olds tend to be very active physically. They enjoy running, skipping, jumping, and performing stunts. They are capable of racing up and down stairs. Their balance is very good, and they can carry a glass of liquid without spilling it.

Play: By age 4, children have become increasingly creative and imaginative. They like to construct things out of clay, sand, or blocks. They enjoy using costumes and other pretend materials. They can play cooperatively with other children. They can draw simple figures, although they are frequently inaccurate and without much detail. Four-year-olds can also cut or trace along a line fairly accurately.

Adaptive: Four-year-olds tend to be very assertive. They usually can dress themselves. They’ve mastered the use of buttons and zippers. They can put on and lace their own shoes, although they cannot yet tie them. They can wash their hands without supervision. By age 4, children demand less attention while eating with their family. They can serve themselves food and eat by themselves using both spoon and fork. They can even assist in setting the table. Four-year-olds can use the bathroom by themselves, although they still alert adults of this and sometimes need assistance in wiping. They usually can sleep through the night without having any accidents.

Social: Four-year-olds are less docile than 3-year-olds. They are less likely to conform, in addition to being less responsive to the pleasure or displeasure of adults. Four-year-olds are in the process of separating from their parents and begin to prefer the company of other children over adults. They are often social and talkative. They are very interested in the world around them and frequently ask “what,” “why,” and “how” questions.

Language: The aggressiveness manifested by 4-year-olds also appears in their language. They frequently brag and boast about themselves. Name calling is common. Their vocabulary has experienced tremendous growth; however, they have a tendency to misuse words and some difficulty with proper grammar. Four-year-olds talk a lot and like to carry on long conversations with others. Their speech is usually very understandable with only a few remnants of earlier, more infantile speech remaining. Their growing imagination also affects their speech. They like to tell stories and frequently mix facts with make-believe.

Case Vignette D: To what extent does this child fit the developmental profile?

Chaniqwa, age 4 years, is very active physically. She enjoys running, skipping, jumping, and performing stunts. She can use the bathroom by herself. She has a substantial vocabulary, although she has a tendency to misuse words and use improper grammar.

2-4hAge 5 Years

Motor: Five-year-olds are quieter and less active than 4-year-olds. Their activities tend to be more complicated and more directed toward achieving some goal. For example, they are more adept at climbing and at riding a tricycle. They can also use roller skates, jump rope, skip, and succeed at other such complex activities. Their ability to concentrate is also increased. The pictures they draw, although simple, are finally recognizable. Dominance of the left or right hand becomes well established.

Play: Games and play activities have become both more elaborate and competitive. Games include hide-and-seek, tag, and hopscotch. Team playing begins. Five-year-olds enjoy pretend games of a more elaborate nature. They like to build houses and forts with blocks and to participate in more dramatic play such as playing house or being a space invader. Singing songs, dancing, and playing DVDs are usually very enjoyable.

Adaptive: Five-year-olds can dress and undress themselves quite well. Assistance is necessary only for adjusting more complicated fasteners and tying shoes. These children can feed themselves and attend to their own toilet needs. They can even visit the neighborhood by themselves, needing help only in crossing streets.

Social: By age 5, children have usually learned to cooperate with others in activities and enjoy group activities. They acknowledge the rights of others and are better able to respond to adult supervision. They have become aware of rules and are interested in conforming to them. Five-year-olds also tend to enjoy family activities such as outings and trips.

Language: Language continues to develop and becomes more complex. Vocabulary continues to increase. Sentence structure becomes more complicated and more accurate. Five-year-olds are very interested in what words mean. They like to look at books and have people read to them. They have begun learning how to count and can recognize colors. Attempts at drawing numbers and letters are begun, although fine motor coordination is not yet well enough developed for great accuracy.

Case Vignette E: To what extent does this child fit the developmental profile?

Sheridan, age 5 years, can draw simple although recognizable pictures. Dominance of her left hand has become well established. She can readily dress and undress herself. She enjoys playing in groups of other children and can cooperate with them quite well. She has a vocabulary of about 50 words. She can use pronouns such as I and prepositions such as on and above appropriately. She can put two or three words together and use them appropriately, although she has difficulty formulating longer phrases and sentences.

2-4iAges 6 to 8 Years

Motor: Children ages 6 to 8 years are physically independent. They can run, jump, and balance well. They continue to participate in a variety of activities to help refine their coordination and motor skills. They often enjoy unusual and challenging activities, such as walking on fences, which help to develop such skills.

Children ages 6 to 8 love action play. They can run, jump, and balance well.

iStock.com/monkeybusinessimages

Play: These children participate in much active play such as kickball. They like activities such as gymnastics and enjoy trying to perform physical stunts. They also begin to develop intense interest in simple games such as marbles or tiddlywinks and collecting items. Playing with dolls is at its height. Acting out dramatizations becomes very important; these children love to pretend they are animals, horseback riders, or jet pilots.

Adaptive: Much more self-sufficient and independent, these children can dress themselves, go to bed alone, and get up by themselves during the night to go to the bathroom. They can begin to be trusted with an allowance. They are able to go to school or to friends’ homes alone. In general, they become increasingly more interested in and understanding of various social situations.

Social: In view of their increasing social skills, they consider playing skills within their peer group increasingly important. They become more and more adept at social skills. Their lives begin to focus around the school and activities with friends. They are becoming more sensitive to reactions of those around them, especially those of their parents. There is some tendency to react negatively when subjected to pressure or criticism. For instance, they may sulk.

Language: The use of language continues to become more refined and sophisticated. Good pronunciation and grammar are developed according to what they’ve been taught. They are learning how to put their feelings and thoughts into words to express themselves more clearly. They begin to understand more abstract words and forms of language. For example, they may begin to understand some puns and jokes. They also begin to develop reading, writing, and numerical skills.

2-4jAges 9 to 11 Years

Motor: Children continue to refine and develop their coordination and motor skills. They experience a gradual, steady gain in body measurements and proportion. Manual dexterity, posture, strength, and balance improve. This period of late childhood is transitional to the major changes experienced during adolescence.

Play: This period frequently becomes the finale of the games and play of childhood. If it has not already occurred, boys and girls separate into their respective same-gender groups.

Adaptive: Children become more and more aware of themselves and the world around them. They experience a gradual change from identifying primarily with adults to formulating their own self-identity. They become more independent. This is a period of both physical and mental growth. These children push themselves into experiencing new things and new activities. They learn to focus on detail and accomplish increasingly difficult intellectual and academic tasks.

Social: The focus of attention shifts from a family orientation to a peer orientation. They continue developing social competence. Friends become very important.

Language: A tremendous increase in vocabulary occurs. These children become adept at the use of words. They can answer questions with more depth of insight. They understand more abstract concepts and use words more precisely. They are also better able to understand and examine verbal and mathematical relationships.

2-4kA Concluding Note

We emphasize that individuals vary greatly in their attainment of specific developmental milestones. The developmental milestones provide a general baseline for assessment and subsequent intervention decisions. If a child is assessed as being grossly behind in terms of achieving normal developmental milestones, then immediate intervention may be needed. On the other hand, if a child is only mildly behind his or her normal developmental profile, then no more than close observation may be appropriate. In the event that the child continues to fall further behind, help can be sought and provided.

2-5 Significant Issues and Life Events

Two significant issues will be discussed that relate to the decision of whether to have children. They have been selected because they affect a great number of people and because they often pose a serious crisis for the people involved. The issues are abortion and infertility.

2-6 Examine the Abortion Controversy: Impacts of Social and Economic Forces

LO 3

Many unique circumstances are involved in any unplanned pregnancy. Individuals must evaluate for themselves the potential consequences of each alternative and assess the positive and negative consequences of each.

A basic decision involved in unplanned pregnancy is whether to have the baby. If the decision is made to have the baby, and the mother is unmarried, a subset of alternatives must then be evaluated. One option is to marry the father (or to establish some other ongoing relationship with him). A second alternative is for the mother to keep the baby and live as a single parent. In the past decade, the media have given increasing attention to fathers who seek custody. Joint custody is a viable option. Or the mother’s parents (the child’s grandparents) or other relatives could either keep the baby or assist in its care. Still another option is adoption. Each choice involves both positive and negative consequences.

Abortion is the termination of a pregnancy by removing an embryo or fetus from the uterus before it can survive on its own outside the womb. Social workers may find themselves in the position of helping their clients explore abortion as one possibility open to them.  Highlight 2.3 provides a case example of how one young woman struggled with her dilemma.

Highlight 2.3

Case Example: Single and Pregnant

Roseanne was 21 years old and two months pregnant. She was a junior at a large midwestern state university, majoring in social work. Hank, the father, was a 26-year-old divorce she met in one of her classes. He already had a 4-year-old son named Ronnie.

Roseanne was filled with ambivalent feelings. She had always pictured herself as being a mother someday—but not now. She felt she loved Hank but had many reservations about how he felt in return. She’d been seeing him once or twice a week for the past few months. Hank didn’t really take her out much, and she suspected that he was also dating other women. He had even asked her to babysit for Ronnie while he went out with someone else.

That was another thing—Ronnie. She felt Ronnie hated her. He would snarl whenever she came over and make nasty, cutting remarks. Maybe he was jealous that his father was giving Roseanne attention.

The pregnancy was an accident. She simply didn’t think anything would happen. She knew better now that it was too late. Hank had never made any commitment to her. In some ways she felt he was a creep, but at least he was honest. The fact was that he just didn’t love her.

The problem was, what should she do? A college education was important to her and to her parents. Money had always been a big issue. Her parents helped her as much as they could, but they also had other children in college. Roseanne worked odd, inconvenient hours at a fast-food restaurant for a while. She also worked as a cook several nights a week at a diner.

What if she kept the baby? She was fairly certain Hank didn’t want to marry her. Even if he did, she didn’t think she’d want to be stuck with him for the rest of her life. How could she possibly manage on her own with a baby? She shared a two-bedroom apartment with three other female students. How could she take care of a baby with no money and no place to go? She felt dropping out of college would ruin her life. The idea of going on welfare instead of working in welfare was terrifying.

What about adoption? That would mean seven more months of pregnancy while she was going to college. She wondered what her friends and family would say about choosing adoption as an option. She thought about how difficult that would be—she would always wonder where her child was and how he or she was doing. She couldn’t bear the thought of pursuing this option.

Yet, the idea of an abortion scared her. She had heard so many people say that it was murder.

Roseanne made her decision, but it certainly was not an easy one. She carefully addressed and considered the religious and moral issues involved in terminating a pregnancy. She decided that she would have to face the responsibility and the guilt. In determining that having a baby at this time would be disastrous both for herself and for a new life, she decided to have an abortion.

Fourteen years have passed. Roseanne is now 35. She is no longer in social work, although she finished her degree. She does have a good job as a court reporter. This job suits her well. She’s been married to Tom for three years. Although they have their ups and downs, she is happy in her marriage. They love each other very much and enjoy their time together.

Roseanne thinks about her abortion once in a while. Although she is using no method of contraception, she has not yet gotten pregnant. Possibly she never will. Tom is 43. He has been married once before and has an adult child from that marriage. He does not feel it is a necessity for them to have children.

Roseanne is ambivalent. She is addressing the possibility of not having children and is looking at the consequences of that alternative. She puts it well by saying that sometimes she mourns the loss of her unborn child. Yet, in view of her present level of satisfaction and Tom’s hesitation about having children, she feels that her life thus far has worked out for the best.

The concept of abortion inevitably elicits strong feelings and emotions. These feelings can be very positive or negative. People who take stands against abortion often do so on moral and ethical grounds. A common theme is that each unborn child has the right to life. On the opposite pole are those who feel strongly in favor of abortion. They feel that women have the right to choice over their own bodies and lives.

The issue concerning unplanned and, in this context, unwanted pregnancy provides an excellent example of how macro-system values affect the options available to clients. In June 1992, the U.S. Supreme Court ruled that states have extensive power to restrict abortions, although they cannot outlaw all abortions. Due to this ruling, restrictions have increased significantly. From 2011 to 2013, 205 new restrictions were enacted in the United States (Center for Reproductive Rights, 2014). If abortions are illegal or unavailable to specific groups in the population, then women’s choices about what to do are much more limited.

The abortion issue illustrates how clients function within the contexts of their mezzo and macro environments. For example, perhaps a woman’s parents are unwilling to help her with a newborn, or the child’s father shuns involvement. In both these instances, some of the woman’s potential mezzo system options have already been eliminated.

The abortion issue is one of most controversial in the country. Here, opposite sides confront each other at a demonstration.

Bill Clark/CQ-Roll Call Group/Getty Images

Options are also affected by macro environments. If abortion is illegal, then social agencies are unable to provide them. Another possibility is that states can legally allow abortion only under extremely limited circumstances. For instance, it may be allowed only if the conception is the product of incest or rape, or if the pregnancy and birth seriously endanger the pregnant woman’s life.

Even if states allow abortions, the community in which a pregnant woman lives can pose serious restrictions on her options. For instance, a community renowned for having a strong and well-organized antiabortion movement may be supportive of actions (including legal actions) to curtail abortion services. Abortion clinics can be picketed, patients harassed, and clinic staff personally threatened. Such strong community feelings can force clinics to close.

EP 1

Additionally, the abortion issue provides an excellent opportunity to distinguish between personal and professional values. Each of us probably has an opinion about abortion. Some of us most likely have strong opinions either one way or the other. In practice, our personal opinions really don’t matter. However, our professional approach does. As professionals, it is our responsibility to help clients come to their own decisions. Our job is to assist clients in assessing their own feelings and values, in identifying available alternatives, and in evaluating as objectively as possible the consequences of each alternative. It is critical that social workers provide options, not advice.

The National Association of Social Workers (NASW) has established issue and policy statements on family planning and reproductive choice that include its stance on abortion. A policy is a clearly stated or implicit procedure, plan, rule, or stance concerning some issue that serves to guide decision making and behavior. The statements read as follows:

“As social workers, we support the right of individuals to decide for themselves, without duress and according to their own personal beliefs and convictions, whether they want to become parents, how many children they are willing and able to nurture, the opportune time for them to have children, and with whom they may choose to parent … To support self-determination, … reproductive health services, including abortion services, must be legally, economically, and geographically accessible to all who need them … Denying people with low income access to the full range of contraceptive methods, abortion, and sterilization services, and the educational programs that explain them, perpetuate poverty and the dependence on welfare programs and support the status quo of class stratification … NASW supports …

· [A] woman’s right to obtain an abortion, performed according to accepted medical standards and in an environment free of harassment or threat for both patients and providers.

· [R]eproductive health services, including abortion services, that are confidential, available at a reasonable cost, and covered in public and private health insurance plans on a par with other kinds of health services (contraceptive equity).

· [I]mproved access to the full range of reproductive health services, including abortion services, for groups currently underserved in the United States, including people with low income and those who rely on Medicaid  to pay for their health care …” (NASW, 2012, pp. 131, 133)

Seven aspects of abortion are discussed here. First, we describe the current impact of legal and political macro systems. Second, we note the incidence of abortion and provide a profile of women who have abortions. Third, we explore reasons why women seek abortions. Fourth, we explain the abortion process itself and the types of abortion available. Fifth, we briefly examine some of the psychological effects of abortion. Sixth, we compare and assess the arguments for and against abortion. Seventh, we describe a variety of social work roles with respect to the abortion issue.

2-6aThe Impacts of Macro-System Policies on Practice and Access to Services

People’s values affect laws that, in turn, regulate policy regarding how people can make decisions and choose to act. Government and agency policies specify and regulate what services organizations can provide to women within communities. Subsequently, whether services are available or not controls the choices available to most pregnant women.

The abortion debate focuses on two opposing perspectives, antiabortion and pro-choice. Carroll (2013b) describes the antiabortion stance as the belief “that human life begins at conception, and thus an embryo, at any stage of development, is a person. [Therefore,] … aborting a fetus is murder, and … the government should make all abortions illegal” (p. 366).

Pro-choice advocates, on the other hand, focus on a woman’s right to choose whether to have an abortion. They believe that a woman has the right to control what happens to her own body, to navigate her own life, and to pursue her own current and future happiness.

Achievement of treatment goals

In social work with individual clients, an intervention that is effective for one person will not necessarily be effective for another. The same is true of group work techniques. Social workers who lead treatment groups must research and consider evidence-based interventions that support the specific characteristics and issues of the group members as well as the group’s purpose and focus. Social workers must also outline topics for the sessions that will guide discussion and facilitate achievement of treatment goals. The agenda topics must be logically sequenced. For example, if a social worker is leading a treatment group for breast cancer survivors, the social worker may want to first cover the cancer experience, grief, and loss, before moving on to healthy coping.

In this Assignment, you develop the intervention framework for your proposed group and include the sequenced topics you will address throughout treatment.

The purpose of treatment team

Readings and Resources

Readings and Resources

Articles, Websites, and Videos:

This chapter focuses on special writing within agencies such as transfer/discharge, letters for lobbying advocacy, and client reports to other agencies.

· Agency-based writing – Letters . (2018). In Weisman, D., & Zornado, J. L.,  Professional writing for social work practice, Second Edition (Vol. Second edition). New York, NY: Springer Publishing Company.

Service Coordination

Chapter 10

Chapter Introduction

· Chapter Ten addresses Social Work Case Management Standard 6, Service Planning, Implementation, and Monitoring, and Standard 8, Interdisciplinary Collaboration.

· Chapter Ten addresses Human Service–Certified Board Practitioner Competency 4, Case Management, which is focused on service coordination.

My company does something a little bit different than case management. It’s case management and then it’s more. We are actually called resource coordinators. My agency is the premier provider for therapeutic foster care in the region … The reason our agency was started was because a man who was working for human services figured out that a lot of these kids who have pretty serious needs aren’t getting their needs met by the department and need specialized, intensive treatment and support.

Jessica Brothers-Brock, 2012, text from unpublished interview. Used with permission .

This chapter explores service coordination as a critical component of modern case management. We examine the coordination and monitoring of services as well as the skills that will help you perform these roles. After reading the chapter, you should be able to accomplish the following objectives.

Coordinating Services

· Describe a systematic selection process for resources.

· Discuss why networking is important.

· Identity strategies for creating a network of professional colleagues.

· Make an appropriate referral.

· Identify the activities involved in monitoring.

· List ways to achieve more effective communication with other professionals.

· Use technology and social media in coordinating services

Teamwork

· Describe the purpose of a treatment team.

· Define departmental teams, interdisciplinary teams, and teams with family and friends.

· List the benefits of working in and with teams.

· Describe ways to address the challenges that teamwork brings.

Ending Service Provision: Disengagement

· Describe the place of ending services in the case management process.

· List the steps used to end client services.

· Identity why clients may need to be transferred from one professional to another.

· Describe the transfer process.

· Discuss the purpose of a discharge plan.

10-1 Introduction

One of the most important roles in case management is service coordination. Rarely can a human services agency or a single professional provide all the services a client needs. Because in-house services are limited by the agency’s mission, resources, and eligibility criteria—as well as by its employees’ roles, functions, and expertise—arrangements must be made to match client needs with outside resources. Case managers must know which community resources are available and how to access them. Case managers also work in partnerships with others as they coordinate services; at times, they work in teams for the benefit of effective and positive client outcomes. And, at the end of the process, for multiple reasons, case managers end the provision of services to their clients.

In the following quotes, case managers talk about the importance of goals and their role in coordinating services.

In my job you have to know about the resources in your community. You can really help your clients get to the right place.

Director and case manager, intensive case management services, Los Angeles, California

When I worked as a case manager in the downtown hospital, I needed networks in the hospital, in the medical community, and in the human services community. In fact, since I was doing discharge planning, this knowledge was a critical part of my job. I could not meet all of my clients’ needs. And the range of needs was so great, from detox services, to Social Security and government services, to food stamps and housing. I also had to help my families deal with the bureaucracy.

Case manager, urban hospital, Atlanta, Georgia

It is incredible how important community is to other service providers. In my job I am a broker, and I have to be able to meet people, establish relationships with them, and work well with them. Things have changed since I started my work. Much of my work as a broker is online. And sometimes I use FaceTime or Skype. This inclusion of Internet work requires special attention to professional behavior and to recordkeeping.

Care coordinator, health system, Pima County, Arizona

The preceding quotations reflect the knowledge and skills that a case manager uses to meet client needs. In the first quote, the case manager works with individuals with serious mental illness. To provide effective care, she expresses a desire to refer clients to the best services. Later in the interview, she talked about an incident when the referral did not go well. This interfered with the client’s care. In the second quote, the case manager was a discharge planner for an urban hospital. The needs of her client (patients) were so varied that she needed knowledge of medical systems and a wide range of social service systems. She shared that it took a long time for her to gain the knowledge of how to refer within these complicated systems. This knowledge served her well from the beginning of the case management process through to her discharge planning. In the third quote, the case manager emphasizes her need to establish networks. These relationships are established over a period of time; the case manager needs both the knowledge of the services available and the ability to establish rapport with fellow professionals. Each of these professionals also needs to know how to negotiate the service delivery system to gain access to those resources for the client. Having networks in place requires knowledge of both the agency and the name of a contact. Perhaps the one indispensable skill in using resources is communication! According to the third case manager who works as care coordinator for health-related services, there is more work conducted over the Internet. This requires a different type of communication and recordkeeping.

Today’s service delivery environment imposes new roles and responsibilities on the case manager. In the past, many services were provided directly by the case manager, but service delivery has become more specialized. Professionals must be careful not to provide direct services in areas in which they are not trained or lack the necessary resources. Case management has thus come to mean providing selected services, coordinating the delivery of other services, and monitoring the delivery of all services. In addition, it includes ending client services. This shift in job definition calls for skills in  networking ,  collaboration , and  teamwork . We discuss networking as we talk about coordinating services and making referrals. There is a section that describes working with other professionals, the importance of teamwork and collaboration, and addressing challenges that arise.

10-2 Coordinating Services

If a client needs services that an agency does not provide, then it is the case manager’s responsibility to locate such resources in the community, arrange for the client to make use of them, and support the client in using them. These are the three basic activities in coordinating delivery of human services. In coordinating services, the case manager engages in linking, monitoring, and advocating while adding to on the assessment and planning that have taken place in earlier phases of case management. The case manager continues to build on client strengths or emphasize client empowerment within the context of the client’s cultural background and basic values.

Coordinating the services of multiple professionals has several advantages for both the case manager and the client. First, the client gains access to an array of services; no single agency can meet all the needs of all clients. The case manager can concentrate on providing only those services for which he or she is trained while linking the client to the services of other professionals who have different areas of expertise and have the necessary resources. Second, the case manager’s knowledge and skills help the client gain access to needed services. Often, services are available in the community, but clients are unlikely to know what they are or how to get them. The success of service delivery may depend on advocacy by the case manager. Also, service coordination promotes effective and efficient service delivery. In times of shrinking resources, demands for cutbacks in social services, and stringent accountability, service provision must be cost-effective and time-limited. In addition, customer satisfaction is important. Clients have the right to receive the services they need without getting the runaround or encountering frustrating confusion among providers.

Service coordination becomes key once the client and the case manager have agreed on a plan of services and have determined what services will be provided by someone other than the case manager. As case managers begin the coordination of services, they consider several aspects of this work such as reviewing family support, assessing client strengths, insuring quality documentation, reviewing professional contracts, encouraging client participation, and developing plans to monitor services. We discuss each of these.

For services that will be provided by others, a beginning step is to review previous contacts with service providers. This review includes four important questions:

· What services do they provide?

· Is this client eligible for those services?

· Can the services be provided in-house?

· What about the individual’s own resources and those of the family?

A second step is to consider the type of family support available. In fact, family support may be critical for the success of the plan. Third, the client’s own problem-solving skills and strengths may be helpful. This means that the case manager does not ignore the resources of the client, the family, or significant others.

The next step is referral—the connection of a client with a service provider. Equally important is developing a plan to monitor service delivery over time and following-up to make sure the services have been delivered appropriately. These steps may vary somewhat, depending on whether the services are delivered in-house or by an outside agency, but the flow of the process is likely to be the same. Before examining these steps in detail, let us review the documentation and client participation aspects of service coordination.

Documentation is critical in this part of case management. Staff notes must accurately record meetings, services, contacts, barriers, and other important information. During this phase, reports from other professionals are added to the case file. Any progress that occurs in the arrangement of services must be recorded by the case manager.

Client participation is important throughout the service coordination process. This entails more than just keeping the client informed; his or her involvement should be active and ongoing. First, the client participates in determining the problem that calls for assistance. Second, the values, preferences, strengths, cultural perspectives, and interests of the client play a key role in selecting community resources; of course, client participation is critical in following-up on a referral. Clients also have the right to privacy and confidentiality. Without the client’s written consent, the case manager must not involve others in the case or give an outsider any information about it.

Maintaining relationships is a key factor in service coordination. And remembering that meeting client needs is of primary importance is an excellent guideline. Relationships may be between individuals or agencies. Case managers often represent their agencies or organizations during the service coordination effort. At times, relationships among agencies sometimes hinge on the working relationships between individual direct service providers. Often relationships begin with a case manager’s networking with other professionals and continue as case managers consult, refer, or work together with others on teams. In  Networking we describe networking, what it is, and its benefits. In this chapter we also present strategies to help case managers develop strong networking systems. Later in this chapter, we describe the case manager’s involvement in teamwork. In addition, we describe the issues and challenges that may occur as case managers work in teams and suggest ways to address these.

Before we continue our discussion of service coordination and discuss the importance of networking, we want you to hear Sharon’s perspective of service coordination.

My Story

Sharon Bello, Entry 10.1

Alma and I talked about who should write this entry. At first she thought that it was her story to write, since she was the case manager involved in the coordination of my care. But, in the end, I convinced her that I had a lot to say about the coordination of care. I just wanted everyone reading this book to know that the client is also affected by all of this interaction with lots of professionals. I have drawn a picture for you of my experiences with the rehabilitation agency. You can see this picture in  Figure 10.1. Look at the picture, and then I can explain it to you.

Figure 10.1A Client’s (Sharon Bello) View of the Service Coordination Process

In my agency, my primary contact with the entire service coordination process is Alma. I am not complaining, but you can tell from my description of the case management process that I don’t really know much about how the other professionals work together. So, here is what I think happens:

· I meet with my case manager.

· I have appointments with other professionals who make assessments.

· These professionals provide their reports to one of my case managers (Tom, Susan, Luis, or Alma).

· My case manager at the time describes the results of the assessment to me.

· Sometimes we decide I need another assessment. This just recently happened at my school and I was able to get some financial assistance.

· We make a new plan based on the assessments.

· My case manager’s supervisor approves the plan. She could have asked us to revise it.

· We carry out the plan and I communicate with my case manager periodically. I also call my case manager if I have an emergency.

The process was a little different when I applied for services. At that time a team evaluated my application and accepted me as a client. And I don’t really know much about what happens with Alma when she works with other professionals. That is not part of our discussion when we meet.

One place that I know of where this process is different is at the school where my children attend. I mean where the boys did attend and where the girls attend now. For Sean, especially, we had team meetings to talk about his work and the services he was receiving. We met at least three times during the year. I was invited and I always attended. There were several people who came to the meetings like the school counselor, the social worker, a psychologist, and sometimes the principal attended the meeting. The resource teacher was in charge of the meeting. When Sean was in middle school he came to the meetings, too. In that meeting, I listened mostly to all of the other people talk about my Sean. It was not always a positive experience for me and not for Sean either. Compared to the school experience, meeting with Alma is much more supportive. So, those are my experiences.

Class Discussion

Encouraging Client Participation

Client participation is an important part of service coordination. Sharon Bello shares with us her perspective of service coordination. As an individual, a small group, or a class, discuss what insights you gained from reading her entry. How might her experiences help you coordinate services for your clients?

Share the results of your discussion with your classmates.

Once the process of coordinating services begins, the case manager makes resource selections, refers the client to other professionals, and monitors services. One important aspect of resource selection, locating services for clients, making referrals, and monitoring services is networking.

10-2aNetworking

Networking, an important professional responsibility and skill, is “the exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business” (Merriam-Webster, n. d.). The purpose of networking, as it relates to case management, supports the complex tasks required to serve clients with multiple needs across a wide range of disciplines. Networking also helps case managers perform several of the roles introduced in  Chapter Three, such as advocate, broker, coordinator, consultant, and problem solver. In this chapter, we focus on three of these roles: advocate, broker, and coordinator. In  Chapter Twelve, we include the importance of networking as it relates to the role of consultant. Benefits to establishing a strong professional network include providing more effective services to the client, supporting the professional development of the case manager, and building linkages among agencies. Because case managers’ work often extends beyond their own professional expertise (e.g., social work, counseling, human services), networking activities often include settings in which case managers are less familiar. Alma Grady shares a few of her networking experiences.

My Story

Alma Grady, Sharon Bello’s Case Manager, Entry 10.2

To be honest with you, at first networking was very difficult for me. While I was in school, my professors talked about the importance of networking. And during my internship, my site supervisor modeled strong networking skills. I watched her with wonder. You see, I am a shy person, and it looked to me like I would never be able to build networks similar to his. I assumed this would be a weakness that I could never correct.

Once I started my first job, I realized that I could not help my clients without beginning to know what was going on in the community and what services were available. During my first year, every time I needed help, I would ask my supervisor about community services and good contact persons. Every time I picked up the phone or sent an email, I did so with the introduction, “Hi, my name is Alma Grady and I am a counselor/case manager working with rehabilitation clients. I have a client who I believe could use your services.” I kept records of my contacts in my clients’ files. But I also kept a log for myself about the contact, the topic, and the help that I received. Honestly, I thought that I was networking. And, in some ways, I was beginning to develop relationships with professionals in the community.

About 9 months after I started that first job, I was assigned a client who completely surprised me. I was not sure that I could help. But this individual was my client. It seemed that this client represented many of the things that I didn’t know much about. The client was a burn patient, had a diagnosed substance use disorder, was a refugee, and, in his home country, was a victim of torture. I didn’t have any experience with burn patients, little with refugees, and none with victims of torture. I was assigned this client because of my ability to develop rapport. To make things more difficult, the physicians, psychologists, and vocational evaluators I knew had little experience with the issues and challenges this client faced.

To better understand my client and to support the client in the case management process, I had to expand my network of professional help and support quickly. During this time, I found resources with agencies and organizations I knew little about. I did this in two ways. First, I looked up resources in the area—I used the web and I emailed several of my colleagues who work in other agencies and asked for their help. I also talked with several colleagues by phone. I made a list of questions that would help me learn about this specific medical focus, treatment and prognosis for burn patients, and the psychological implications of being a victim of torture.

Since I was in the learning mode, I asked my colleagues about how to introduce myself in a way that professions outside the social services would understand. I thought about how to speak without using our professional jargon, and how to match my client’s needs with another agency’s services. I encountered and then worked with a diverse set of services, including medical specialists, county and state parks and recreation, private foundations, a local mosque, and a support community of refugees. I also found a psychologist in a neighboring county who spoke the client’s native language and was herself a refugee. What I found, for the most part, was that other professionals were willing to help and were interested in helping my client.

Alma and her experiences reflect our belief that building networks is a skill that, with intentional practice, can help case managers build a web of support for their clients and for themselves. In business, networking is a key skill for a successful professional. We present some common practices that may help you develop your own professional network (see  Figure 10.2) (Attard, 2016; Greene, 2016; Speisman, 2016). These include personal approaches and professional activities.

Figure 10.2Building a Professional Network

10-2bPersonal Approaches

Be Intentional

A strong professional network does not develop quickly. Develop a strategy for getting to know other professionals and establishing relationships with them (e.g., plan to attend professional meetings, volunteer organizations).

Be Authentic

Professional relationships are built on trust. Be honest about your education, job, and work responsibilities. Integrate your personal self with your professional self. There are multiple ways to “act” professional that might include your sincerity, humor, honesty, and caring.

Be Dependable

Within interactions with other professionals, follow through with what you promise.

10-2cProfessional Activities

Participate in Professional Organizations

Learn about professional organizations and activities in your local area whose goals and focus overlap with your interests and your job. Choose one or two to attend.

Meet Individuals in Attendance

Use an early arrival, session breaks, and a late departure to meet individuals in attendance. Introduce yourself and engage in conversation about the work of the individuals you meet. Share some information about your own work. A common conversation starter might be about the event or meeting you are attending.

Listen and Learn

Part of meeting people is listening to what they have to say. Follow-up with open-ended questions about their work or share something that you see you have in common. Be curious!

Share Business Cards

Business cards are good to exchange during a first meeting. You leave with follow-up contact information and share yours.

Note-Taking

Make sure after each encounter you record who you met, the content of the encounter, what (if any) promising follow-ups were made, and contact information. You may also note how you anticipate the individual or agency that the individual represents might help your client.

Follow-Up

After the meeting, be sure to follow-up this with an email or phone call. If you promised to share information or ideas, be sure to follow-up promptly. Do not be discouraged if you do not get an immediate thank you. You are making the network connection. Be available in ways that meet the other’s needs (e.g., telephone, visit, email).

Extend the Relationship

You may wish to gain additional information about the individual’s work or the purpose of the agency that the individual works for. In either case, make time to read about the agency on the Internet or ask for more information. You may also wish to follow-up with a visit to the agency or a meeting with the individual you met earlier. At this meeting you might exchange information about clients and services and ways you can collaborate.

Class Discussion

Developing Networks

As an individual, within a small group, or as a class, talk about the networks that you have developed over time. A first step would be to review the networks you currently have. We list several types of networks below. Then, describe how you began the relationship, how the individual helps you or can help you in the future, and how you help the individual.

· Personal crisis or decision making

· Educational support

· Career support

· Work-related support

Discuss your responses with your classmates.

10-2dResource Selection

Once client needs and corresponding services have been identified, the client and case manager turn their attention to  resource selection —selecting individuals, programs, or agencies that can meet those needs. Paramount in this decision are the client’s values and preferences. The information and referral system that the case manager has developed (see  <a target=”_blank” rel=”nofollow noopener

Data mining in data analytics

Assignment : answer Chapter 12 questions; at least one

Page; cite textbook

Please see chapter readings from textbook below

 

Chapter 12 HEALTHCARE  INFORMATION       

Chapter 12 questions

1.Justify the need for data mining in data analytics.

2.   Examine what it means to aggregate data. Identify some of the sources of data for aggregation. Determine how the interpretation and evaluation of aggregated data support the strategic uses of health information.

 

 

Aggregate Data

Aggregate data is when individual, comparative, or other multiple sources of data are compiled and analyzed to draw conclusions about a specific topic or area. For example, in a focus group study, data, observation, and interview data were compiled into an aggregate format so that none of the individuals in the multiple healthcare organizations that participated could be identified in any way. Varying methods and skills of leadership among HIM leaders and facilities were compared and contrasted in order to generate conclusions. However, since the focus group sample was small, not all the conclusions could be generalized (Sheridan et al. 2016). In fact, any data compiled from samples of data have limitations since the sample of data may not accurately reflect the characteristics across that entire population. One way to reduce this is to compare the sample’s demographic characteristics to the population’s demographics (if this information is available); if the characteristics prove similar, it increases the reliability of the sample data.

 

 

 

 

 

 

 

 

 

 

HITT 1301 CHAPTER 12

Health Information Management Technology,

An Applied Approach

Nanette Sayles, Leslie Gordon

 

Copyright ©2020 by the American Health Information Management Association. All rights reserved.

Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced,

stored in a retrieval system, or transmitted, in any form or by any means, electronic, photocopying,

recording, or otherwise, without the prior written permission of AHIMA, 233 North Michigan Avenue,

21st Floor, Chicago, Illinois 60601-5809 (http://www.ahima.org/reprint).

 

ISBN: 978-1-58426-720-1

AHIMA Product No.: AB103118

 

 

 

 

Healthcare information is used to monitor the quality of patient care, conduct medical research, and accurately reimburse healthcare organizations. Healthcare information is based on personal health data about individuals primarily for ­provider use in the management of patient care. Data collection techniques include traditional methods such as paper health records as well as eHealth tools such as templates. “A template is an EHR documentation tool utilized for the ­collection, presentation, and organization of clinical data elements” (Buttner et al. 2015). The sources of health information include the healthcare provider through documentation in the health record and the individual through the use of a personal health record. A personal health record (PHR) is a record created and managed by an individual in a private, secure, and confidential environment. The personal health record will be covered later in this chapter. In addition, the federal incentives for the adoption of the electronic heath record (EHR) have progressed healthcare information exchange, including returning a patient care summary to the patient. Databases of healthcare information collected or maintained by healthcare providers, institutions, payers, and government agencies are of great importance to those who use them; for example, researchers or public health agencies. These databases are used for administrative purposes, including determination of payment for services provided, measurement of quality performance indicators, and research.

 

Per the Federal Health IT Strategic Plan for 2015-2020, the benefits of electronic health information include lower healthcare cost, increased healthcare quality, improved population health, and an improvement in consumer engagement. The Federal Health IT Strategic Plan is illustrated in figure 12.1.

 

Figure 12.1 Strategies to achieve health IT goals

Source: ONC 2014a

 

With the implementation of the EHR and the changes that result, the roles and career options for health information management (HIM) professionals is growing. Some of the new roles include data analytics, consumer engagement, and health information exchange (HIE). This chapter discusses HIE information from the perspective of data analytics and explores the strategic uses of health information. In addition, the consumer’s link to healthcare information—specifically their needs for information, ease of access, navigational tools, telehealth, and PHRs—is described. The various aspects of sharing and exchanging healthcare information are also addressed.

 

Role of Data Analytics in Healthcare Information

Data are needed to arrive at information. Health data are not health information until they are interpreted, evaluated, and appropriately displayed (RWJF 2015). The difference between data and information is described in chapter 3, Health Information Functions, Purpose, and Users. Data analytics is the science of examining raw data with the purpose of drawing conclusions about that information. For example, data analytics can help hospitals with staffing by predicting the number of patients treated at a healthcare organization each month. The raw data examined in this example are admissions data, such as admissions records, rates, and patterns, which are analyzed over a period of time. Data analytics of admissions data can lead to the development of a web-based interface that enables physicians, nurses, and hospital administrators to forecast visits and admission rates for the future (Sreenivasan 2018).

The role of data analytics depends on the type of data being captured, reviewed, and used for the purpose of turning them into healthcare information. Multiple types of data exist, two of which—administrative and clinical—are further explained in the next section. If the data are of a clinical nature, then the analytics revolve around the contents of the health record. Clinical data could include elements such as lab values, number of patients with pneumonia, and so on. Administrative data are focused on other components such as financial data. A type of data analytics that uses clinical data is a clinical decision support (CDS) system. A CDS is a type of data analysis since it takes information from more than one source and provides an avenue for clinicians to make observations and decisions. “Clinical decision support provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and healthcare” (ONC 2013).

 

Clinical data about an individual can also be combined with clinical data from other individuals to form population-based healthcare data. The resulting information may be used to improve the health of the public. For example, the occurrence of measles in one town could be combined with measles occurrence in a state or a region and that information could then be communicated on a ­national level if the rate of measles in children has increased from previous years. Analytics has the potential to play a role in leveraging data to improve healthcare quality and patient outcomes. For example, the data compare the health of a group from one region or state to another. The following is an introduction to analytics, its tools, and the knowledge areas for HIM professionals in data analytics.

 

Introduction to Analytics

There are different types of analytics. Descriptive analytics answers the question “what happened,” diagnostic analytics answers the question “why did it happen,” predictive analytics answers “what will happen,” and prescriptive analytics answers “how can we make it happen” (Laney et al. 2012). To further illustrate for clinical data analytics, descriptive analytics could be centered on the increase in the incidence of Legionnaires’ disease in individuals 65 years and older in a specific state over a five-year period of time. Diagnostic analytics would review the why of increased rates of Legionnaires’ disease. For predictive analytics, once the why is found, it could be extrapolated that an increase will be seen in other states if certain conditions are found. Using this same situation, prescriptive analytics would examine ways to reduce the potential rate of increase of Legionnaires’ disease in individuals over age 65 even if certain conditions (as found in the diagnostic phase) occur.

Analytics involves acquiring, managing, studying, interpreting, and transforming data into useful information. Types of data include clinical, financial, and operational data and the types of analytics include healthcare data analytics and clinical data analytics. Healthcare data analytics is the practice of using data to make business decisions in healthcare, whereas clinical data analytics is the process by which health information is captured, reviewed, and used to measure quality of care provided. What data are involved, the consumer of the information, and the decision the analysis supports influences the analytic process and choice of tools. However, there are certain steps that occur to prepare healthcare data for data analysis. The first step is data ­capture, which helps ensure the data needed are available and that the data are correct. Data collection is discussed later in this chapter. The second is data provisioning, which ensures that the data are in a format that can be manipulated for data analysis. For example, in the data field gender, male might be “1” and female “2.” Data analysis, where data are interpreted, is the final stage of transforming raw data into meaningful analytics.

 

Analytics Tools

The amount and types of data available for analysis have increased as more data are available electronically. In addition, as technology advances, the various tools available to perform analytics allow for new ways to study and present the data. A few of the more common tools are those used for visualization, to report on process measures, to capture the data, and for extracting and examining data from a database.

 

Data Visualization

Data visualization is the presentation of data using a graph, diagram, or chart. The graphic display of data can help the viewer understand the data trend. For example, it can identify areas that need action, such as addressing a decline in the number of patients or an increase in the infection rate. Types of data visualization tools include tables, charts, and graphs. Choosing one visualization method over another can mean the difference between correct or incorrect data representation and drawing an accurate or erroneous conclusion. For example, tables display exact values whereas graphs show trends.

 

Following established guidelines for data visualization results in the delivery of a clear message. Those overall guidelines for creating any visual presentation, including the following:

 

Understand the data

Evaluate the information to communicate and the way it should be visualized

Define your audience and examine how they process visual information

Display the intended information to the appropriate audience in the clearest, simplest form (SAS 2018)

Tables are used to organize quantitative data or data expressed as numbers. Charts (such as pie charts and bar charts) and graphs (such as line graphs) are appropriate when presenting relationships. For example, in figure 12.2 the first pie chart shows percentages that add up to more than 100 percent, while percentages in the second chart are a part of the whole and add up to 100 percent. Each tool has specific features to keep in mind when depicting the data. For more information on presenting statistical data using tables, charts, and graphs, see chapter 13, Research and Data Analysis.

 

Figure 12.2 Poor and improved data display

Source: ©AHIMA.

 

Figure 12.2 provides an example of a poor and an improved pie chart display.

 

Dashboard

The dashboard is a data analytics tool that is a computerized visual display of specific data points. Typically, a dashboard focuses on a process and the rate of achievement. A dashboard is different from a scorecard. A scorecard, which can also be a computerized visual display, focuses on outcome or goal achieved, such as money raised for an event or cause. Both a dashboard and a scorecard can involve key indicators. A key indicator is a quantifiable measure used over time to determine whether some structure, process, or outcome in the provision of care to a patient supports high-quality performance measured against best practice criteria. For example, a key indicator could monitor death rates or infections. Chapter 18, Performance Improvement, discusses scorecards in more detail.

 

Health information management professionals use dashboards to monitor a number of indicators to improve performance and meet quality goals such as reducing the infection rate. To track the process measure over time, metrics (way to measure something) or benchmarks are established. Information is displayed on a dashboard to show the status of predetermined benchmarks. Often dashboards use color such as red, yellow, and green in a stoplight scheme. Similar to a traffic light, red means stop and go back, yellow means caution, and green means all good. Dashboards provide early warning signals and alert the manager to areas in need of attention.

 

For example, a recent HIM trend is instituting a clinical documentation integrity (CDI) program. Since this is not a small undertaking, dashboards can assist in measuring whether the program is successful. A monthly dashboard might show the number of clarifications requested by a CDI specialist that impacted a diagnosis-related group based on a benchmark. The dashboard would show green if the metric is met, yellow if it is in progress or halfway met, and red if the metric is below standard.

Dashboards are also used to manage revenue cycle management performance. For example, the Healthcare Financial Management Association (HFMA) has a web-based application called MAP App for use by healthcare providers to check revenue cycle performance and evaluate against provider peer groups (HFMA 2019). The HFMA’s key performance indicators can be used to track, monitor, and improve revenue cycle performance.

 

Data Capture Tools

Data capture is the process of recording data in a health record system or database. A database is an organized collection of data, text, references, or pictures in a standardized format, typically stored in an information system for multiple applications. A database contains a large amount of data, often from multiple sources. Additionally, a database can provide comparisons using tools from within the database software. One of the most common healthcare databases is the relational database, which stores data in predefined tables consisting of rows and columns. Healthcare providers as well as patients may be the source of the data. There are several tools available for acquiring health-related data. Historically, data capture into a health record was via written notes or traditional voice dictation that was transcribed and typed into a paper report. Another method for data capture is scanning documents into electronic document management systems that create a picture of the scanned document, making it accessible electronically. Devices also include traditional keyboard or touch screen handheld computers or patient-generated health data devices (discussed later in this chapter). When the software application is run on a mobile platform such as a tablet or cellular phone, system and application software (often referred to as apps) is needed for the device to function and perform the desired tasks.

Electronic healthcare data capture is a fundamental function of the EHR (HealthIT 2018). The EHR is an information system with several components and data capture is an element in each component. The components include source systems (such as the laboratory information system), core clinical EHR systems (such as point-of-care charting), supporting infrastructure such as ­human–computer interfaces, and connectivity systems such as personal health records (Amatayakul 2013, 16–19). In point-of-care charting, the ­information is entered into the health record at the time and location of service. Nurses entering data using a tablet as they conduct patient assessments at the bedside is an example of point-of-care charting.

A human–computer interface is the device used by humans to access and enter data into an information system. A number of mobile devices are used for data entry into point-of-care charting systems. These handheld devices include tablet computers, laptop computers, and smartphones. These devices often contain built-in methods to facilitate the capture of structured data such as predefined or custom-built templates or forms with drop-down menus and point and click fields and word macros. These devices exist to make data collection easier.

The outcome of point-of-care charting can be unstructured or structured data. Unstructured data are nonbinary, human-readable data, whereas structured data are binary, machine-readable data in discrete fields. An example of unstructured data is free text that describes the patient’s description of his or her condition. An example of structured data is using checkboxes to indicate patient symptoms. Structured data has many advantages over unstructured data when it comes to data analytics and health information exchange. Structured and unstructured data are covered in more detail in chapter 6, Data Management.

The structured data’s entry fields and the potential entries in those fields are controlled, defined, and limited, resulting in discrete data. Discrete data represent separate and distinct values or observations; that is, data that contain only finite numbers and have only specified values. Stored in databases and data warehouses, these standardized data are available in a usable and accessible form. However, physicians and other healthcare providers may express frustration when limited to recording only certain data in specific fields. While a set format ensures consistency and provides standard meaning, it may limit details considered important by clinicians.

 

When considering methods for EHR data capture, follow these best practices:

Collect data at the point of care directly from the patient

· Facilitate data accuracy using guidelines for documentation per governmental and other stakeholder standards

· Create and evaluate data integrity policies

· Establish information governance guidelines (AHIMA 2019)

Additionally, key areas such as patient identification, the use of documentation templates, copy and paste functionality, making amendments and corrections, and the incorporation of data captured in other areas of a healthcare organization not networked to the EHR such as outpatient services should be part of the role of HIM (AHIMA 2019).

 

Data capture may also occur with word processing software. The word processing copy and paste functionality in an EHR system must be carefully monitored and limited or prohibited to prevent data quality issues. Examples of data quality issues include copying outdated information or copying content from one patient to another that does not apply. Measures for preventing data quality problems include the following:

· Clearly label the information as copied from another source

· Limit the ability for data to be copied and pasted from other information systems

· Limit the ability of one author to copy from another author’s documentation

· Allow a provider to mark specific results as reviewed

· Allow only key, predefined elements of reports and results to be copied or imported

· Monitor a clinician’s use of copy and paste (AHIMA Work Group 2015)

For additional information on the copy and paste function and risks associated with it, refer to chapter 3, Health Information Functions, Purpose, and Users.

 

Two other technologies—speech recognition (speech-to-text) and natural language processing (NLP)—provide yet another way to acquire health data. NLP is a technology that converts human language (structured or unstructured) into data that can be translated and then manipulated by computer systems. Integration of these technologies within the EHR can result in the provision of clinical information needed by providers to inform decision-making.

Back-end speech recognition (BESR) is a specific use of speech recognition technology (SRT) in an environment where the recognition process occurs after the completion of dictation by sending voice files through a server. In BESR, an employee edits or corrects the dictation. Front-end speech recognition (FESR) is a process where the provider speaks into a microphone or headset attached to a PC and upon speaking, the words are displayed as they are recognized. The physician corrects misrecognitions at the time of dictation. Use of FESR integrated with an EHR provides the best outcome, as the provider is able to respond to prompts from the EHR resulting in more complete, accurate, and timely documentation (AHIMA 2013). Templates and macros are also tools used with SRT to capture data. Macros are used by transcriptionists to insert content into a transcribed document with just a few keystrokes. For example, the transcriptionist might create shortcuts to insert commonly used phrases or other content. As the output of SRT is digital text, combining it with NLP results in the conversion of the text or any free text narrative into data that can be translated and then manipulated by computer systems. Once transformed, it becomes searchable along with other structured data.

 

Data Mining

Data mining is the process of extracting and analyzing large volumes of data from a database for the purpose of identifying hidden and sometimes subtle relationships or patterns and using those relationships to predict behaviors. It is a key piece of analytics and of the knowledge discovery process. There are several knowledge discovery process models such as the Knowledge Discovery in Databases (KDD), Sample, Explore, Modify, Model, Assess (SEMMA), and Cross-Industry Standard Process for Data Mining (CRISP-DM) as well as hybrid models. Each has defined steps, with data mining being one of them.

The available data for analytics strategy and mining can come from EHRs and various databases such as a clinical data repository and clinical data warehouse. A clinical data repository is a central database that focuses on clinical information. The clinical data warehouse allows access to data from multiple databases and combines the results into a single query and reporting interface. Specific applications of data mining methods are customized for certain uses of the extracted data. For example, data mining may be used to extract clinical data directly from the EHR for the purpose of compiling content for reporting clinical quality measures. The clinical data warehouse lends itself to data mining as it encompasses multiple sources of data. The varying sources of data that feed a clinical data warehouse may include data sets, clinical data repositories, a case-mix system, laboratory information systems, or a health plans database. The data in the clinical data warehouse depends on how they will be used. For example, if the clinical data warehouse is going to be used to determine what treatment is most effective, then data would need to include data that would support that research. In this case, the clinical data warehouse might include blood pressure, test results, symptoms, treatments, and more. In the clinical data warehouse, the data from these sources can be “mined” to identify and implement better evidence-based solutions.

 

Systematically analyzing the data uncovers hidden patterns or trends for use in predicting behaviors. The information discovered from data mining databases aids clinical research. For example, data mining could be used to detect early signals of potential adverse drug events. Other data mining applications are used for the evaluation of treatment effectiveness, management of healthcare, customer relationship management, and detection of fraud and abuse (Koh and Tan 2005).

 

HIM Professionals and Analytics

Analytics start with data and HIM professionals, with their understanding of healthcare data, help ensure correct and accurate data are captured. HIM professionals are also proficient in business operations and clinical processes. However, data analytics require going beyond these into competencies such as business intelligence (see chapter 6, Data Management), database administration, inferential and descriptive statistics (see chapter 13, ­Research and Data Analysis), health information technology (see chapter 11, Health Information Systems), and project management (see chapter 17, Management) (Sandefer et al. 2015).

 

AHIMA lists the following knowledge topics as important for data analytics:

· Clinical, financial, and operational data

· Understanding of database queries (such as structured query language [SQL])

· Understanding statistical software

· Data mining

· Quality standards, processes, and outcome measures

· Risk adjustment

· Business practices (for example, workflow or payer guidelines)

· Medical terminology

· Healthcare reimbursement methodologies

· Classification systems

· Source data

· Qualitative and quantitative analysis (AHIMA 2015a)

 

Strategic Uses of Healthcare Information

There are many reasons to collect data and turn it into information, including administrative uses such as claims submission, revenue cycle management, meeting quality measurement reporting requirements, assessing health status and outcomes, and performing clinical research. As health information technology (IT) systems evolve, the ability to aggregate the collected data improves and the information from it better supports strategic analytics and organizational decision-making. Through interpretation and evaluation of aggregated data from a variety of sources, development of strategies to improve patient care outcomes, reduce costs, and plan the future are possible through decision support, quality measurement, and clinical research, which are addressed in the following sections.

 

Decision Support

Information systems in healthcare are adopted for a variety of reasons. One of these is to improve the outcome in decision-making tasks. A decision support system (DSS) is an information system that gathers data from a variety of sources and assists in providing structure to the data by using various analytical models and visual tools to facilitate and improve the ultimate outcome in decision-making tasks associated with nonroutine and nonrepetitive problems. For example, the DSS can help administration decide whether to add an additional operating room. Management is the primary user of a DSS for operational as well as strategic decisions. It is not used for day-to-day decisions such as scheduling staff. A clinical decision support system (CDSS) is a “special subcategory of clinical information systems designated to help healthcare providers make knowledge-based clinical decisions” (Fenton and Biedermann 2014, 39). (Clinical information systems are discussed in more detail in chapter 11, Health Information Systems.) In DSS and CDSS, typically the problem in need of solving is unstructured or the circumstances are unknown. A CDSS could deliver targeted clinical decision support by supplying clinical reminders and alerts impacting the quality and efficiency of care. For example, within an EHR the clinician may receive a reminder that it is time for the patient’s annual gynecological exam.

With data, analytical models, and visual tools at their disposal, the user can perform simulations of patterns based on various assumptions, monitor and assess key indicators, or perform data comparisons to look for trends. For example, to evaluate the success or failure of interventions, track trends, and identify opportunities for improvement, a manager may monitor readmission rates using a scorecard generated by the DSS.

An executive information system (EIS), a type of DSS, facilitates and supports senior managerial decisions. Given that information is an en

Substance misuse and mental disorders

CASE STUDY: COUNSELING AN SUD TREATMENT CLIENT WITH SCHIZOPHRENIA

Adolfo M. is a 40-year-old Latino man who began using cannabis and alcohol at 15. He was diagnosed as having schizophrenia when he was 18 and began using cocaine at 19. Sometimes, he lives with his sister or with temporary girlfriends; sometimes, on the street. He has never had a sustained relationship, and he has never held a steady job. He has few close friends. He has had periods of abstinence and freedom from hallucinations and major delusions, but he generally has unusual views of the world that emerge quickly In conversation.

Adolfo M. has been referred to an SUD treatment counselor, who was hired by the mental health center to do most of the group and Individual drug/alcohol work with clients. The first step the counselor takes Is to meet with Adolfo M. and his case manager together. This provides a clinical linkage and allows them to get the best history. The clinical history reveals that Adolfo M. does best when he Is sober and on medications, but there are times when he will be sober and not adhere to a medical regimen, or when he is both taking medications and drinking (although these periods are becoming shorter in duration and less frequent). His case manager often is able to redirect him toward renewed sobriety and adherence to medications, but Adolfo M. and the case manager agree that the cycle of relapse and the work of pulling things back together is wearing them both out. After the meeting, the case manager, counselor, and Adolfo M. agree to meet weekly for a while to see what they can do together to increase the stable periods and decrease the relapse periods. After a month of these planning meetings, the following plan emerges. Adolfo M. will attend SUD treatment groups for people with CODs (run by the counselor three times a week at the clinic), see the team psychiatrist, and attend local dual disorder AA meetings. The SUD treatment group he will be joining is one that addresses not only addiction problems but also difficulties with treatment follow-through, life problems, ways of dealing with stress, and the need for social support for clients trying to get sober. When and if relapse happens, Adolfo M. will be accepted back without prejudice and supported in recovery and treatment of both his substance misuse and mental disorders; however, part of the plan is to analyze relapses with the group. His goal is to have as many sober days as possible with as many days adhering to a medical regimen as possible. Another aspect of the group is that monthly, 90-day, 6-month, and yearly sobriety birthdays are celebrated. Part of the employment program at the center is that clients need to have a minimum of 3 months of sobriety before they will be placed in a supported work situation, so this becomes an incentive for sobriety as well.