Organizational behavior essay This is group project, so only do my part. ” Final detail” is our paper requirement, ” interview answer” is we interviewed a

Organizational behavior essay This is group project, so only do my part. ” Final detail” is our paper requirement, ” interview answer” is we interviewed a person and I marked down which part is my ( purple), ” Chapter 9 PPT” is associated to my part that can reference. Need 2 single space Full pages, Due US pacific time, 1/28 Groups and Teams (30 points possible)
1. _______ Summary of at least three theories/concepts (10 pts)
Group discussion effects in risk decision making
Work group characteristics and effectiveness
Work group diversity and group performance
2. _______ Clear, crisp summary of interview responses; linked
to the theories summarized in #1 above (15 pts)
3. _______ Clearly articulated recommendations of actions to
improve teams (5 pts)
3. You will summarize the interview responses in an individual paper which
includes: 1) an overview of the relevant theories and concepts from the
chapters on motivation, teams, and organizational structure/design; 2) a
summary of the interview responses; and 3) recommendations on what could
be changed or improved based on the interview conducted. The objective of
conducting this interview and writing this paper is to learn (in detail) about
the individual’s experience with each of the following important areas of
Organizational Behavior: • How people are motivated at work (and what
demotivates them) • Successful and unsuccessful groups and teams and how
the teams’ effectiveness (or lack thereof) impact organizational performance
and productivity • Organizational structure (how people are arranged into
teams/departments on the organization chart), specifically the impact of
Hierarchy and Centralization/Decentralization (and span of control, division
of labor, etc.) on individual’s ability to solve problems and make decisions.
single spaced,
Motivation: Expectancy Theory (81) and Herzberg’s Two Factor Theory (76)
1. What kind of rewards do you give out to employees and they do like it? After
giving them out do you notice a difference in their job performance? (NEW)
a.
Ackownlegment and incentives such as buy everybody pizza, Jamba Juice, and
things like that. Mood changes, they feel wanted, and work is paid off. Happy and
motivated. However short time of happiness and satisfaction.
2. What type of training and characteristics do you look for in employees? Do they
feel as though they are capable of their positions. How many people get promoted
from within? (NEW)
a. Look for honest, integrity, high energy, enthusiastic, people who have been in the
industry, and have a family (easily motivated). Training- with the best people and
proper days, give all resources such as training guides and handbooks. Not all of them
are capable of their positions. About 90% of the time and should be half and half
because there are people who work really hard.
3. Have you been able to identify if all of your employees are motivated by the same
thing? If so how did you notice and did you have to make any changes or have
you made any changes? If they aren’t motivated the same, can you give different
examples on how each employee is different? (OK)
.
a. Yes they are not all motivated by the same thing. Every person is different and
connecting with employees. Understanding who they are and developing relationships.
Constantly changing and challenging. Rey- super hard working, doesnt need much
motivation, takes good critsism, Tell him like it is because he has motivation in himself.
Rene- good naturally, and lacks personal motivation, needs to be babied in a sense,
micro-managing. Angel- hot head, not clean, stubborn, remind him of the end goal.
Precious- hard headed, need to show vulnerability. Ashton- talking strict
4. When you notice work is no longer being performed the same do you think that
motivation or lack of motivation has something to do with it? If there are hygiene
factors (explain if they don’t know what it is) at play how do you combat this?
Vice Versa do you know why work is being performed well? What are the
motivation factors at play? (OK)
a.Personal lives lead to lack of motivation. All of them mostly supervision and working
conditions. Good enviorment and healthy culture. Not all motivators are at play. Growth
and salary.
5. What is something you do to increase job enrichment and increase job
satisfaction? What is something you can do or want to do that’s not already at
play?
.
a. Putting own full effort and making wrong things right. How can i expect results
when i dont put in the work. Making more decions on the nfly rather than second
guessing. Lead by example more. Emphasize on little details on work ethic and quality.
Make sure the most organized and putting out the best work. Even when its busy.
6. Are your employees intrinsically or extrinsically motivated? If you don’t know,
do you think it be helpful to know whether they are or not? (OK)
.
a Himself is intrinsically and majority is extrinsically. No its not.
7. Before your managerial experiences, what motivated you and pushed you to this
position and what/who motivates you, personally, now? What did your
manager/leader do for you? Was it a positive experience or negative? (EXTRA)
.
a.Show myself i can do it and for family. Proud to talk about it. Best manager at
previous job for best standards of everything, a lot of passion, and vision, wanted to work
to impress. Positive
8. Regarding people in your organization do you think it is easier to have people
who are all motivated by the same thing? Why or why not? If so do you like to
motivate based on what motivates you? (EXTRA)
.
a.Yes evrubody is on the same page. No, because maybe similar and not want to
jump to conclusions.
Group and teams (three theroies)
(1Group discussion effects in risk decision making
2Work group characteristics and effectiveness
3Work group diversity and group performance)
1. How do you compose or create teams in your organization? Is diversity an
important consideration when you form teams? If so, what types of diversity do
you take into consideration.
a.
BOH and FOH. Yes, diversity is important. You don’t want all young people or old
people because you want people to learn from each other. Not too many women in one
team.
2.
How do you solve task conflicts and interpersonal conflicts within a group/team?
How do you define healthy conflicts and negative conflicts? How do you handle
these two type of conflicts within a team?
a. Sit down and have everybody know the expectations example this can’t happen
again and make sure they know it can’t happen again. Make them talk it out if
nothing is resolved one will leave. Healthy- no arguing, not aggressive, laid back.
Negative- Irritable, hand gestures, body language
3. Do you have experience on managing virtual team/offshore? If so, what are the
challenges that you have met, and what are the good ways or advices to suggest for
working/managing in a virtual team?
a.
No experience
4. Are you satisfied with the current teamwork performance? How are they all assigned
to work?
a.
Nope because employees are not focused on the vision of the company. Kowing
everybodies best qualities and understanding what they are good at and not good at.
5. How effective the team building, and how it has been present on daily work tasks.
a.
Very effective because that means the team gets closer and work for each other and
less for the company’s sake.
Organizational Structure: Span of Control (241) and Division Labor ()
1. What type of organization structure is your company? ( Tall or flat) And structure
work best in your business and why?
a.
Flat and it works best becaus its easier to communcate with the main person.
2. Do you have a large span of control? How do you manage your control over
employees?
.
Yes. Delegating is key.
3. Can you tell us an experience or challenge as a manager you faced in work force
that is related to span of control? How did you overcome them?
a.Yes i feel like i cant contol certain things due to my boss and to overcome it takes
time and patience. Sometimes you have to accept there is nothing to do but wait.
b. What would you do to improve your organization structure? Explain.
a.Making sure leader also is micro managing on systems and keeping up with the
companies vision.
4. Based on your experience, what is important under organizational structure? And
why?
a. Making sure everybody understand the roles and expecations. Because
if people dont know the end goals and roles it doesnt succeed and would
be dysfunctional.
Apprentice
Service
Kitchen
General
CHAPTER 9
9
Work Teams and
GROUP AND WORK
Groups
TEAMS
Copyr i g ht ©2017 Ceng ag e Le ar ni ng . Al l Ri g hts Rese r ved. May not be sc anned,
copi ed or dupl i c ated, or poste d to a publ i cl y acc essi bl e websi te, i n whol e or i n par t.
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The Pig Knows The Difference !
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Groups and Teams
Group
• Two or more people with common interests, objectives, and
continuing interaction
Work team
• Group of people with complementary skills who are
committed to a common:
• Mission
• Performance goal
• Approach for which they hold themselves mutually
accountable
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Confession: I Hated Teams
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Every team is a group but not every group is a team
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Do You Love Working In Teams?
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Why Not Lone Wolf It?
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Why Not Lone Wolf It?
• Other people can be unreliable
• You are smarter than everyone else
• You work harder than anyone else
• You are the best at what you do
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The Cost of Teams
• Meetings
• The Setup:
• Who is in
charge?
• What role do
I play?
• The Conflict:
• John hates
Paul
• The Ghost
• Isn’t Paul
supposed to
be here?
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The Risks of Teams
•
•
•
•
•
We have to give up our independence
We have to put up with free riders
Teams are sometimes dysfunctional
Takes time to coordinate
Time is takes for group to function
productively
• Meetings
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The Setup
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Tuckman’s Five-Stage Model of
Group Development
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Let’s Revisit the Lone Wolf
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BTW – Any One Gets The Irony?
• Wolves live in packs
• Lone Wolf it ?
• Sounds like a bad idea right?
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The Problem With Lone Wolves
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Bison or Rabbit Sized Goals ?
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Want To Limit Your Potential…
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Good Teams Are Better Than One Man
Superstars
The same applies in:
• Business world
• School
• Technology
• Penguins
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WHAT WE KNOW….
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Think About It…
• Why not simply have people do work
individually and then put together all the
pieces.
• No cohesive team is need for that
• ANSWER:
S_____Y
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Synergy: The Key To Teams
The interaction of elements that when combined
produce a total effect that is greater than the
sum of the individual elements, contributions,
etc.
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Kind of Like A
PARTY
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How Do Teams Create Synergy?
1
2
Solving Work Problems
Solving Social Problems
• Sharing Diverse Knowledge
• Special Skills
• Motivating Employees
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Create Your Own Team
• SCORE ON TEST
• Person A
– 8/10
• Person B
– 8/10
• Person C
– 8/10
• Person D
– 5/10
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Create Your Own Team
• CORRECT ANSWERS ON TEST
• Person A
– 1, 2, 3, 4, 5, 6, 7, 8
• Person B
– 1, 2, 3, 4, 5, 6, 7, 8
• Person C
– 1, 2, 3, 4, 5, 6, 7, 8
• Person D
– 6, 7, 8, 9, 10
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Task Performance and Social Satisfaction
Task Specialist Role
•
•
•
•
•
Initiating ideas
Giving opinions
Seeking information
Summarizing
Energizing
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The Magic of Teams
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Teams In Action
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Team Member Provide Support For Each Other
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Explain how Task and Maintenance
Functions Influence Group Performance
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Table 9.2
Task and Maintenance Functions in
Teams or Groups
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Team Characteristics
• Size
• Team performance and productivity peaks
at five members
• Diversity
• Diverse skills, knowledge, and experience
produces innovative solutions
• Member Roles
• Teams must focus on both task and social
roles
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Team Cohesiveness
• Determinants of Team Cohesiveness
• Team interaction
• Shared goals
• Personal attraction to the team
• Consequences of Team Cohesiveness
• Morale
• Productivity
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Team Cohesiveness
• http://ng.cengage.com/static/nb/ui/index.html
?nbId=163201&nbNodeId=46074786#!&paren
tId=46075015
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Holden Outerwear
• Is design manager Nikki Brush a part of a
group or part of a work team? Explain the
difference
• What changes in technology made it
possible for designer Nikki Brush to be a
member of Holden’s work teams while she
was an outside freelancer?
• What are the potential disadvantages of
teams for Holden’s apparel designers? What
can managers do to help minimize these
downsides?
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THE END
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